Do I have to activate my remote?

Your voice remote should pair automatically with your TiVo box, but if it doesn’t please follow the instructions as outlined above.

What kind of voice commands do I need to say into the remote?

You can do a lot with the TiVo voice control: Tune to a channel: “Watch CBS” Browse for something specific. Start with “Show me Tom Hanks movies.” Then narrow your search: “From the 80’s. On Netflix” You can even ask for your favorite sports team: “When are the Seahawks playing?” Jump ahead or rewind while watching a recording: “Fast forward five minutes”

Are there limitations to what the Voice Remote can do?

Yes. The voice control feature only works within the TiVo menus. It will not work within apps, such as On Demand, Netflix, Hulu, etc. However, if you use it to Search for titles/movies/actors/genre in the TiVo menu, once it finds the content you are looking for, it will show you all the Viewing Options, and should be 1-click to launch on TV, Create a OnePass, or play for On Demand, Netflix, Hulu, etc.

TiVo Home is just a new name for TiVo Central. Pressing the main TiVo button twice, will take you to My Shows.

Can I still use my current TiVo remotes with the new experience?

Yes, you can continue to use your current TiVo remotes to perform most standard functions available prior to the upgrade. To enjoy the new voice capabilities, a Voice Remote will need to be activated for each TV.

800-746-4726

DC Metro

Enter your keyword search below

Home
Streaming TV

Our Most Powerful Experience Yet

Your entertainment just got a whole lot better. Get access to your favorite content front and center, tailored for you, and with amazing new features - all powered Android TV™.

Live TV

Our robust channel lineup that lets you choose the package that works best for you and your family along with our advanced On Demand library brings you the best in entertainment! From local news and sports to premium channels like HBO, Showtime, and Starz—in home or on the go—we’ve got you covered!

Find out more

Streaming TV Apps

Unbelievable freedom and control. With the Google Play store built right in, watch just about anything. Netflix, Prime Video, HBO NOW, YouTube, SHOWTIME®. Use your voice to search across it all.

Start Over & Catch Up

An all-in-one experience. Voice search across live TV, On Demand, apps like Netflix, Hulu, Prime Video,YouTube and more. Miss the start of a show? No sweat. Restart it!

Cast Away

With Google Chromecast built in, you can cast your favorite entertainment apps—movies, TV shows, music, games, sports, photos, and more. Plus free apps to discover from Google Play, Tubi, and Pluto to name a few.

Cloud DVR

Record as many shows as you want at the same time, store up to 75 DVR hours, stream in 4K, download apps to it – so simple & easy you'll be amazed!

The Experience

It's the next generation of TV. Powered by Android™ and the new TiVo Experience, it combines live TV, streaming apps, music, games, 4K, DVR, On Demand, voice control – you name it!

More info

Get RCN Now

Shop

The voice command feature on the remote requires the new TiVo experience. Compatible TiVo equipment is required to receive the new TiVo experience and voice remote feature. Customer may be required to upgrade all existing TiVo boxes in their home to receive advanced TiVo features and voice remote. Internet service is required for TiVo service. Other restrictions may apply. © 2019 TiVo Corporation. All rights reserved. TiVo, and the TiVo logo, are registered trademarks of TiVo Corporation or its subsidiaries worldwide. ©2019 RCN Telecom Services LLC. All Rights Reserved

Casting optimized for selected services only. Streaming quality for other content might vary. Supported operating systems and devices: Android 2.3 and higher, iOS® 7 and higher, Windows® 7 and higher, Mac OS® 10.7 and higher and Chrome OS (version 38 or higher).

I have been with RCN for over 10 years, and its customer service is why I have stayed for so long. Keep up the great work!

Pamela, Norwood, PA