About RCN in


Read up about the neighborhoods we provide service to, our local office addresses, our involvement in the community and where you can pay your bill.

Where We Are

Offices, Payment Centers & Rate Card Information

Payments accepted: Cash, Check, Money Order, and Credit Card (Visa, MC, Discover, Amex). Returns of all RCN equipment are accepted. Swaps accepted: remote controls, cable boxes, and standard modems. Swaps of all Voice capable Cable Modems require a technician visit. Please be sure to view our Equipment Return Policy before visiting any of our facilities.

  • Bradley Place Business Center
    2640 West Bradley Place
    Chicago, IL 60618
    See map
  • Mon, Tues & Fri 9:00am-5:00pm
    Wed & Thurs: 9:00am-7:00pm
    Saturday 9:00am-1:00pm
  • Cash, check, or money order accepted. Remote, Converter box, and Modem exchanges and upgrades are permitted.
View other payment locations

To view the Chicago rate card information, click here.

Paying Your RCN Bill

Good news – you can choose to pay your bill online. It's quick, convenient and secure.

Pay your bill online

Or you can mail your payment to the following location:

RCN Telecom Services, LLC
PO Box 11816
Newark, NJ 07101-8116

For more help regarding your account or bill, please call 877.RCN.BILL .

Technical Help

For commonly-accessed help links, access our online help.

You can also call us 24/7 at 866.TECH.RCN (866.832.4726) or email us.


Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees or other surcharges. Services and pricing are subject to change. All photos used within rcn.com are intellectual properties of their respective owners. Services are subject to terms and conditions of RCN’s subscriber agreements, on-line policies, and other applicable terms and conditions. Other restrictions may apply.