Support Feeding America

Find out how we are prepared for Coronavirus. Explore helpful online tools, entertainment options, and more »

Get the Most Out of Your Internet Speeds

Are you looking to see what internet speeds you receive? Whether you surf online occasionally or spend hours downloading music, streaming movies and gaming, you can check your internet speed right here. Use the RCN speed test to measure your internet or WiFi connection and see if there are steps you can take to maximize your performance.

Looking for faster speeds? See what internet deals are in your area.

Test My Internet Speed

How to Test Your Internet Speeds

Testing your internet or WiFi speeds is just a button click away, but before you do there are a few steps to keep in mind to ensure you get the best possible results.

Use a Wired Connection

Use a Wired Connection

A wired connection will always provide the fastest speed and best Internet experience. When performing the speed test be sure to connect your computer to your modem using an Ethernet cable:

  1. Connect the Ethernet cable from the back of the modem to the open Ethernet port on your computer.
  2. Connect the power cord from the back of the modem to an electrical outlet.
  3. Check the modem and router lights to confirm they have power, and are connected to the network and your computer.

Remember that every Ethernet cable has a speed limit. Some cables only support speeds up to 10 Mbps, which is slower than most RCN Internet speed packages. Make sure your Ethernet cable can support the speed you’ve signed up for. If not, you’ll need one that will.

Turn off Unused Connected Devices

Turn off Unused Connected Devices

Be sure to turn off unused devices including laptops, tablets, phones, gaming systems, or other smart home devices. Multiple devices connected to your home network may result in slower internet and WiFi speeds. This is because devices divide bandwidth like a pie, with each device taking the portion it needs at the time of use resulting in slower speeds.

Close all Applications and Programs

Close all Applications and Programs

Applications or programs running in the background, even when not in use, may be using your internet connection. It is recommended that these programs be closed until after the speed test is completed.


FAQs

What’s the difference between download and upload speeds?

Download speeds are the rate at which your computer or device receives information, or data from another computer, device, or server. For example, watching a show on Netflix requires you to download content from Netflix’s servers, which is then delivered to your device or TV. Upload speeds are the rate at which data is sent from your computer or device and received by another computer, device, or server. For example, when playing online video games data must be sent from your computer or system to the server hosting the game.

Will older equipment slow down the speed test results?

Yes, testing your speed using an older computer, outdated modems or wireless equipment will slow your speed. If you test on an older computer or device that is not compatible with current technology you will experience slower speeds. To see what speeds your device can support, check the owner’s manual or perform a web search using its model number. Alternatively, you may wish to consider upgrading to a DOCSIS 3.0 WiFi and modem to support a higher throughput, such as gigabit internet.

Do I need to disconnect from my VPN to test my speed?

No, you can test your internet speeds while connected to a Virtual Private Network (VPN), however, you may experience errors or slower-than-expected results. For the best results it’s recommended that you disconnect from the VPN and re-run the speed test.

How can I boost my WiFi speeds?

Many factors influence your home WiFi speeds. With smart devices and internet browsing, sometimes it gets crowded on your wireless network. You can boost your WiFi speeds by preventing WiFi interference, moving closer to the WiFi router, reducing the number of connected devices, password protecting your home network, and keeping your devices clean of malware and cookies.

*Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device connection & other factors outside of RCN’s control. Gig Internet offers speeds up to 940 Mbps. See rcn.com/yourspeed for why speeds may vary. Certain equipment may be required to receive Gigabit speeds up to 940 Mbps. RCN substantiates that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. High-speed modem required for RCN High-Speed Internet service.If a data outlet is needed, an additional outlet fee may apply in addition to applicable installation fees. Actual speeds may vary; stated speeds are up to subscribed to/stated speed and are not guaranteed. The actual range and reliability of a wireless network is affected by a number of factors. Downstream data speed may be affected by whether the data accessed is cached or non-cached; Internet-related factors, such as the location and configuration of each accessed server; internal network factors, including customer compliance with RCN usage policies set forth in the acceptable usage policy; the level of overall traffic; and the customer’s computer configuration. RCN's FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC).

The availability of services, pricing and offerings displayed on this site are for residential new RCN customers only. Commercial and business pricing and service offerings differ.

Other cable companies don’t provide the level and quality of service RCN does. Thank you for your service
Fastest ISP 2019

2019
Fastest
Internet Providers

Award Winning

Award
Winning

Readers Choice 5 Time Recognized

Readers Choice
5 Time
Recognized

2015 Top Consumer Recommended

2016
Top Consumer
Recommended

Reprinted from www.pcmag.com with permission. © 2019 Ziff Davis, LLC. All Rights Reserved.

Our Plege to You

Switching Is Easy

With same-day installation, two-hour service windows and 24/7 customer support, switching to RCN has never been easier.

Read Our Pledge