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New York Payment Centers & Equipment Return
= Payment Information 
= Equipment Returns Accepted
RCN Payment Centers
Mon-Fri 8:00am-6:00pm
Sat 9:00am-1:00pm
Sun Closed
RCN Manhattan
593 3rd Avenue (Near 39th Street)
New York, NY 10016
Payment Information regarding Currency Exchange/APS Centers - DC Metro
- According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments.
- Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange.
- The Currency Exchange/APS Centers are not equipped to accept faxes and this process should never be used in lieu of the customer bringing a payment coupon in with them.
- Payments made at the Currency Exchange/APS Centers are not immediately posted to customer's accounts. It may take up to 3 business days for the payment to reach RCN.
- Customers who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected.
- These addresses are not for mailing payments.
- All payments must be made in cash; the Currency Exchange/APS Center may apply a processing fee for payments made.
RCN Manhattan
593 3rd Avenue (Near 39th Street)
New York, NY 10016
Payment Information regarding Currency Exchange/APS Centers - Illinois
- According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments.
- Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange.
- The Currency Exchange/APS Centers are not equipped to accept faxes and this process should never be used in lieu of the customer bringing a payment coupon in with them.
- Payments made at the Currency Exchange/APS Centers are not immediately posted to customer's accounts. It may take up to 3 business days for the payment to reach RCN.
- Customers who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected.
- These addresses are not for mailing payments.
- Currency Exchange/APS Center may apply a processing fee for payments made.
RCN Manhattan
593 3rd Avenue (Near 39th Street)
New York, NY 10016
Payment Information regarding Currency Exchange/APS Centers - Pennsylvania
- According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments.
- Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange.
- The Currency Exchange/APS Centers are not equipped to accept faxes and this process should never be used in lieu of the customer bringing a payment coupon in with them.
- Payments made at the Currency Exchange/APS Centers are not immediately posted to customer's accounts. It may take up to 3 business days for the payment to reach RCN.
- Customer's who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected.
- These addresses are not for mailing payments.
- Currency Exchange/APS Center may apply a processing fee for payments made.
Mon-Fri 8:00am-6:00pm
Sat Closed
Sun Closed
RCN New York
33-16 Woodside Ave
Long Island City, NY 11101
Payment Information regarding Currency Exchange/APS Centers - DC Metro
- According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments.
- Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange.
- The Currency Exchange/APS Centers are not equipped to accept faxes and this process should never be used in lieu of the customer bringing a payment coupon in with them.
- Payments made at the Currency Exchange/APS Centers are not immediately posted to customer's accounts. It may take up to 3 business days for the payment to reach RCN.
- Customers who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected.
- These addresses are not for mailing payments.
- All payments must be made in cash; the Currency Exchange/APS Center may apply a processing fee for payments made.
RCN New York
33-16 Woodside Ave
Long Island City, NY 11101
Payment Information regarding Currency Exchange/APS Centers - Illinois
- According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments.
- Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange.
- The Currency Exchange/APS Centers are not equipped to accept faxes and this process should never be used in lieu of the customer bringing a payment coupon in with them.
- Payments made at the Currency Exchange/APS Centers are not immediately posted to customer's accounts. It may take up to 3 business days for the payment to reach RCN.
- Customers who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected.
- These addresses are not for mailing payments.
- Currency Exchange/APS Center may apply a processing fee for payments made.
RCN New York
33-16 Woodside Ave
Long Island City, NY 11101
Payment Information regarding Currency Exchange/APS Centers - Pennsylvania
- According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments.
- Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange.
- The Currency Exchange/APS Centers are not equipped to accept faxes and this process should never be used in lieu of the customer bringing a payment coupon in with them.
- Payments made at the Currency Exchange/APS Centers are not immediately posted to customer's accounts. It may take up to 3 business days for the payment to reach RCN.
- Customer's who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected.
- These addresses are not for mailing payments.
- Currency Exchange/APS Center may apply a processing fee for payments made.
Softgate Systems Retail Payments Exchange
An alternative to a local RCN office, you may find a more convenient payment location by typing in your address to see the closest Softgate payment center to you.
Location information and hours
Payment Centers
* Holiday hours may differ
RCN's customer service has always been terrific!
Daniel, Newton, MA
Award
Winning
2017
Overall
Satisfaction
2016
Top Consumer
Recommended
Readers Choice
3 Years
in a Row
Reprinted from www.pcmag.com with permission. © 2017 Ziff Davis, LLC. All Rights Reserved.
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