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Get the Most from your RCN Service
Enjoy all of the perks that come with your RCN subscription. Your MyRCN account opens the door to conveniences and awesome features included FREE with your RCN services.
MyRCN Allows You To:
- Enjoy TV On-the-Go*
- Update Account Information
- Pay Your Bill Online
- Check Your Tech’s Arrival
- And so much more…from anywhere
Don’t have a
MyRCN Account?
Here’s how to register:
- Hover on the “Customer Center” on RCN.com
- Within the purple login form, under the “Username” field click on “Sign up!”
- Have your RCN Account number handy – located on your bill.
Or
Go to my.rcn.com/signup and fill in the registration form.
Enjoy TV On-the-Go
Your MyRCN ID enables you to watch TV on-the-go! You can log in to RCN2GO or watch shows online directly from channels like ESPN, Fox, NBC, Nickelodeon and more. Subscribe to HBO, Showtime or Cinemax? You can watch those too. Do all this and more using your MyRCN user name and password.
Manage Your Account & Billing
Save time with convenient options to view your statement online, sign up for paperless billing, set recurring bill payments, check your payment status, access RCN phone features, voicemail, call logs and more.
Update Your Information
Enjoy the convenience of managing your account information with a few simple clicks. You can update your email address, password and security questions or request to have your bill sent to a different address.
Upgrade & Add TV Packages
Enjoy the best sports plays with just the click of a mouse when you order online. Use your MyRCN account to add Sports Packages to your existing TV service. It’s easy.
When you schedule an appointment for an RCN technician to visit your home, you can confirm their arrival from the MyRCN home page with the Tech on Time feature.
How to use Tech on Time:
- Go to rcn.com.
- Hover over “For Customers” to reveal the “MyRCN Account” drop down.
- Enter your MyRCN username and password and click “Sign In”.
- Your appointment details will appear under “Messages” at the top of the page
Get Started: Find Your Best Deals Now
Choose Your Services:
RCN2GO is only available to residential customers. Using RCN2GO to set recordings is only applicable for customers who have a DVR powered by TiVo (not applicable for Motorola DVR equipment). Certain RCN2GO features are only available while in the home. Watching recorded shows stored on your DVR powered by TiVo is only applicable while in the home and this feature is only available for customers who have a six-tuner DVR powered by TiVo or TiVo Stream. Other restrictions may apply. Not all content or programs can be downloaded or transferred between devices due to copyright protections or contractual limitations. Not all RCN2GO app features are available on all devices. Internet access is required to use RCN2GO. RCN2GO access is based upon your RCN Digital TV service subscription level. You must have a current MyRCN user name and password, as well as a subscription to the corresponding cable TV network(s) you wish to access. RCN2GO app requires app download and minimum system requirements. RCN2GO viewer experience may vary based on device used to view content. Not all devices have the necessary software required to view programming content. Certain programs may require Flash player to view. Availability of programs varies and is determined by the cable TV network(s). All other trademarks are the property of their respective owners.
Superior customer service all around; very very pleased with RCN!
Eric, Chicago, IL
2019
Fastest
Internet Providers
Award
Winning
Readers Choice
5 Time
Recognized
2016
Top Consumer
Recommended
Reprinted from www.pcmag.com with permission. © 2019 Ziff Davis, LLC. All Rights Reserved.
Switching Is Easy
With same-day installation, two-hour service windows and 24/7 customer support, switching to RCN has never been easier.
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