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Customer Service Appreciation Week 2018

Our Customer Care agents are some of the most important people in the entire company – their dedication, knowledge, and enthusiasm make it possible for RCN to be successful. To celebrate all the hard work they do behind the scenes, our Customer service agents participated in a week’s worth of activities. We invite you to join us in appreciating our agents who answer the phones, reply to emails, chat and DM you on Facebook or Twitter.

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Pajama Party Day

Even in pajamas our customer service agents are ready to take care of all your service related needs.

Circus of Colors Day

No issue is too big for these circus characters to handle! From how to reset your TiVo to how to access your On Demand entertainment, these are the ring leaders to help you resolve all your service related needs.

Mime Day

RCN’s mimes aren’t so quiet. Call them at 1-800-RING-RCN for help with your MYRCN account, power cycling your cable modem and much more!

The installer did a great job and I was able to test the mesh WiFi in the key locations before he fi...
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