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RCN’s Customer Center is your connection to helpful tools and sophisticated products. From here you get fast, around-the-clock access to the information you want with a few clicks. It’s your starting point to accessing the essentials - tips for using your RCN services, webmail access, exclusive promotions, support videos and guides plus so much more.
Twice a year, you may experience some degree of television interference due to "sun outages." These brief outages occur when the sun passes directly behind satellites transmitting cable signals.
Read moreNet neutrality also referred to as the “open Internet” are rules set by the FCC that mandate Broadband service providers cannot block or deliberately slow speeds for internet services or apps, favor some internet traffic in exchange for consideration, or engage in other practices that harm internet openness.
Read moreStill love to watch your shows live? Streaming live TV gives you the freedom to pick channels and the flexibility to choose the best TV for your home.
Read moreOur Customer Care gents are some of the most important people in the entire company – their dedication, knowledge, and enthusiasm make it possible for RCN to be successful. To celebrate all the hard work they do behind the scenes, our Customer service agents participated in a week’s worth of activities. We invite you to join us in appreciating our agents who answer the phones, reply to emails, chat and DM you on Facebook or Twitter.
Read moreTo make sure you have the best online experience at amazing speeds we also have tips and tricks to keep you going fast.
Read moreWith flexible two-hour appointment windows and great move-in offers we’ll have you connected even before you’ve unpacked.
Read moreProgramming fees paid to networks, sports channels, and retransmission fees from local broadcasters are growing at an alarming rate.
Read moreRCN Business is a facilities-based provider that offers extensive fiber density with redundancy and superior performance.
Read moreReferring is easy. With RCN's Refer A Friend program, you'll get one month of free service, up to $50 credit for every friend you connect to RCN.
Read moreWe are proud to offer services to you! Find office locations and payment centers or visit a city's individual page.
Read moreEvery year, half a million people across America unite to raise money to support Big Brothers Big Sisters through their signature event, Bowl for Kids’ Sake.
Read moreWhen you power-cycle a cable modem, it's best if the computer is off, so shutdown all programs and turn the computer off.
Read moreYou can restart your TiVo from the menus or manually. Note that your TiVo may take up to 15-20 minutes to restart.
Read moreRCN appreciates your efforts to return our equipment. We provide you with a prepaid FedEx shipping label.
Read moreWith hundreds of channels available, there's always something on. Watch an amazing lineup of digital channels.
Read moreWith the RCN voicemail system you can receive, send, store and retrieve phone messages.
Read moreTiVo© and the TiVo logo are trademarks or registered trademarks of TiVo Inc. and its subsidiaries worldwide.
With same-day installation, two-hour service windows and 24/7 customer support, switching to RCN has never been easier.
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