In all instances in which you believe you have encountered child
pornography on the RCN.com website or RCN Access Service, please
submit (i) a copy of the URL or link containing the offensive
material, and (ii) the date, time and time zone that the offensive
material was discovered.
RCN will process your complaint accordingly and, if necessary,
report the circumstances to the appropriate authorities. If
necessary, RCN reserves the right to remove, block or cease
distribution of the content that is the basis of the child
Superior customer service all around; very very pleased with RCN!