RCN Rolls Out Advanced TiVo Experience with Voice Remote Control Options

Award-winning cable and high-speed internet provider now offers customers a new robust, personalized platform for searching and streaming content

PRINCETON, New Jersey — July 31, 2018RCN, an award-winning provider of high-speed internet, digital TV and phone services, has announced the availability of its new TiVo interface, featuring numerous updates to the platform to create an elevated, yet simplified and familiar, user experience. Customers can now enjoy enhanced capabilities including a voice command remote control, tailored viewing recommendations, and lightning-fast content navigation, among other innovative features.

“The popularity of Amazon’s Alexa and Google Assistant have kick-started and fueled the rapid adoption of voice control capabilities that aid consumers in enhancing the entertainment experience. Globally, voice control is vying to become the primary user interface for the smart home and connected lifestyle in the next 5 years. As our customers continue to seek new and innovative features and voice control services, RCN remains dedicated to providing immersive advanced viewing and streaming capabilities for all customers, from movie lovers to sports fans alike,” said Chris Fenger, COO of RCN. “With this new predictive interface and voice remote, customers can navigate content in the blink of an eye, across multiple platforms and streaming services.”

The new advanced TiVo platform provides RCN customers with a robust and intuitive experience searching through content quickly and easily. Several enhancements have been incorporated into the updated offering, including start-over capabilities, spot-on recommendations and predictions, MyShows that now displays all recordings and streaming videos in one location, TrickPlay™, which allows customers to jump past commercials instantly while recording live TV or a watching a DVR recording, a new “SmartBar” navigation, and a customizable home screen.

Customers in Lehigh Valley, PA, Philadelphia, New York and Boston, interested in subscribing should contact RCN directly to explore available packages and availability. RCN plans to roll out the new TiVo experience in its Chicago and Washington D.C. markets by the end of summer. Additional information on RCN’s Advanced TiVo Experience can be found online or by calling 1-800-RING-RCN (1-800-746-4726)

RCN’s network delivers ultra-high-speed internet, Netflix, Hulu and HBOGO on TiVo, personalized video options and more – all accompanied by the very best customer service and the availability of internet speeds of up to 1 Gigabit. RCN is a three time winner of PCMag’s “Readers' Choice Award for Best ISP” due to its high ratings in satisfaction, reliability and technical support. In 2018, RCN was ranked fastest ISP in the Northeast.

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About RCN
RCN Telecom Services, LLC (www.rcn.com and www.rcn.com/business) provides industry-leading high-speed Internet, all-digital TV and phone services for residential, small/medium and Enterprise business customers. PCMag’s Readers’ Choice Award named RCN one of the winners for best ISPs in 2013, 2015, 2016 and 2017 – RCN was rated highest in overall satisfaction. RCN is YouTube HD Verified, earning the company the highest-ranking that Google offers. RCN is also a Netflix Open Connect partner, placing in the Top rankings on the Netflix USA ISP Speed Index in the markets RCN serves. RCN's affordably priced advanced digital services are delivered through its proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN's primary service areas include Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia (Delaware County) and Washington, DC.

Media Contact
Jackie Fraser
Matter Communications
rcn@matternow.com
(978) 358-5840

RCN is a registered trademark of RCN Telecom Services, LLC. TiVo is a registered trademark, and QuickMode is a trademark, of TiVo Inc. or its subsidiaries worldwide. All other company, product and brand names and trademarks are the property of their respective owners.

I have been with RCN for over 10 years, and its customer service is why I have stayed for so long. Keep up the great work!
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Reprinted from www.pcmag.com with permission. © 2017 Ziff Davis, LLC. All Rights Reserved.

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