Princeton, N.J. – April 6, 2020 — RCN, an award-winning and leading provider of fiber and broadband services, today announced a series of steps to help residential and business customers who’ve been affected directly and indirectly by COVID-19 address expanded internet connectivity needs, as well as mitigate financial hardships.
RCN’s Internet, TV and phone services support and enable residential customers and their families, as well as business customers, to work-from-home and school-from-home, while continuing to perform important day-to-day activities such as calling a loved one, video conferencing, checking emails, sharing files, watching a movie, social media, online shopping, and more.
RCN’s network is engineered and built for capacity, speed, reliability, and expansion. With more people than ever working from home in response to the COVID-19 situation, RCN continues to see optimal performance of its network, with significant excess capacity should usage increase. RCN continuously tests, monitors and enhances its systems to ensure optimal performance and a reliable connection.
“Our customers, the communities we serve, and government agencies are all counting on us to have services up and running as reliable communication is a critical tool during this time,” said Chris Fenger, Chief Operating Officer of RCN. “Service and business continuity are critical priorities as we execute plans and processes that protect the health and welfare of our residential and business customers, employees and communities. We are committed and ready to do our part in taking care of each other during this time.”
This program is an affordable and easy internet option for low-income families who are new customers that live in an RCN service area:
More information on Internet First is available at www.rcn.com/internet-first.
# # #
RCN Telecom Services, LLC (www.rcn.com and www.rcn.com/business) provides industry-leading high-speed internet, digital TV and phone services for residential, small/medium and Enterprise business customers. As a five-time recognized provider, RCN has been acknowledged in multiple residential and business categories in PCMag's Readers' Choice Awards in the years 2013, 2015, 2016, 2017 and 2019. RCN is YouTube HD Verified, earning the company the highest-ranking that Google offers. RCN is also a Netflix Open Connect partner, placing in the Top rankings on the Netflix USA ISP Speed Index in the markets RCN serves. RCN's affordably priced advanced digital services are delivered through its proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN's primary service areas include Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia (Delaware County) and Washington, DC.
About RCN, Grande Communications and Wave Broadband
RCN Telecom Services, LLC (www.rcn.com) Grande Communications (www.mygrande.com) and Wave Broadband (www.wavebroadband.com) form the sixth largest US cable operator and provide industry-leading high-speed internet, broadband communications solutions, digital TV, phone services and fiber optic solutions for residential and business customers across the United States. Together, RCN, Grande and Wave serves areas of Massachusetts, Chicago, Pennsylvania, New York City, and Washington, DC. (RCN); Texas (Grande Communications) and Washington, Oregon and California (Wave Broadband).
*Rankings relevant to RCN’s specific service areas in Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia (Delaware County) and Washington, DC.
RCN is a registered trademark of RCN Telecom Services, LLC. TiVo is a registered trademark, and QuickMode is a trademark, of TiVo Inc. or its subsidiaries worldwide. All other company, product and brand names and trademarks are the property of their respective owners.
With same-day installation, two-hour service windows and 24/7 customer support, switching to RCN has never been easier.Read Our Pledge