RCN Wins PCMag's 2016 "Readers' Choice Award for Best ISP"
RCN Receives Highest Ratings Across Customer Satisfaction, Reliability and Technical Support for the Second Year in a Row
Princeton, NJ – August 10, 2016 - RCN, an industry-leading provider of high-speed Internet, digital TV and phone services, has received PCMag’s “2016 Readers’ Choice Award for Best ISP” for the second year in a row. PCMag is the largest professional reviewer of consumer electronics and tech products worldwide. RCN Internet service won top honors amongst ISP providers across the nation exemplifying its commitment to quality, customer service, satisfaction, speed and reliability.
RCN’s ratings for satisfaction and technical support were the highest among the ISPs, leading to RCN's top rating for likelihood to recommend of 8.5, ahead of Verizon FiOS's 8.2, Comcast’s 6.1 and Time Warner Cable’s 6.2. According to PCMag, “Our respondents indicate that RCN is the complete package with top satisfaction ratings for overall satisfaction, fees, and support. It rates among the best for speed and reliability. It's also the ISP most highly recommended by its customers. If you're lucky enough to have RCN in your area, get it.”
“We focus on providing the best speeds, the best price coupled with US based customer service, technical support and innovative ideas for a better, faster and more reliable consumer offerings,” said Chris Fenger, Chief Operating Office for RCN. “At RCN we remain committed to creating the best customer experience every day. We appreciate and sincerely thank our customers and PCMag readers for their votes and affirmations, naming RCN #1 in overall satisfaction for the second year in a row.”
The results from PCMag’s “2016 Readers Choice Award for Best ISP” acknowledges RCN with the following accolades:
Additionally, RCN offers both Hulu and Netflix content as a channel through its DVR powered by TiVo, further confirming the company’s commitment to delivering a high quality viewing experience for today’s most sought-after content. RCN also tops the Google Video Quality report with its YouTube HD Verification. RCN’s advanced network delivers Internet speeds of up to 155Mbps, a superior TiVo experience, personalized video options and more – all accompanied by the very best customer service. Additional information about RCN’s full portfolio of services can be found at rcn.com or by calling 1-800-RING-RCN.
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RCN is a registered trademark of RCN Telecom Services, LLC. TiVo is a registered trademark, and QuickMode is a trademark, of TiVo Inc. or its subsidiaries worldwide. All other company, product and brand names and trademarks are the property of their respective owners.
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