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Residential customers to enjoy automatic upgrade that increases upload speeds

PRINCETON, NJ – March 11, 2014 –RCN, an industry-leading provider of high-speed Internet, digital TV and phone services announced today that it has substantially increased Internet upload speeds for most of its residential Internet customers as a free upgrade.

RCN customers will experience the following upgrades to upload speeds at no cost:

  • 25Mbps Customers – from 2Mbps to 4Mbps upload
  • 50Mbps Customers – from 5Mbps to 10Mbps upload
  • 75Mbps Customers – from 10Mbps to 15Mbps upload

“At RCN, our Internet service has always been fast. As consumer needs change we want to stay ahead and so we are excited to nearly double upload speeds,” said Chris Fenger, Chief Operating Officer at RCN. “We’re committed to providing unmatched value with the latest technological advancements and to delivering upgrades to our customers as quickly as possible. We’re confident that these faster upload speeds will greatly enhance the overall Internet experience for our customers. Meeting their changing needs is our top priority.” The upload speed increases have already been implemented and are automatic for existing customers, with no action required. New customers will also enjoy this additional benefit when they sign up with RCN. If existing customers do not experience the upgrade automatically, the faster speeds can be achieved with a simple reboot of their modem. Rebooting is an easy task. For specific directions on how to reboot a modem, customers can visit RCN’s website at and search “Reset Modem”.

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About RCN Telecom Services, LLC
RCN Telecom Services, LLC ( and provides industry-leading high-speed Internet, all-digital TV and phone services for residential, small/medium and Enterprise business customers. PC Magazine’s Readers’ Choice Award named RCN one of the winners for best cable broadband ISPs in 2013 – RCN was rated highest in satisfaction for reliability. RCN was also ranked #1 in Boston by Netflix for the best viewing experience. RCN's affordably priced advanced digital services are delivered through its proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN's primary service areas include Washington, D.C., Philadelphia, Lehigh Valley (PA), New York City, Boston and Chicago.

RCN Media Contact:
Jackie Heitman
SVP, Marketing and Sales
Tel: 609-751-9305,

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