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How To Use Call Rejection

Call Rejection rejects calls from folks who use Caller ID Blocking to prevent their name and/or number from displaying on Caller ID.

  • When Call Rejection is active, the telephone will not ring in the home and there will be no record of an incoming call on the display unit
  • Remains active until the customer deactivates the feature
  • Call Rejection rejects calls that display as “Private” on Caller ID


  • Dial *77 to activate Call Rejection
  • Message: "Your Call Rejection Service is now on. All incoming calls will be checked for number privacy before they are allowed to complete to your line."


  • Dial *87 to deactivate Call Rejection
  • Message: "Your Call Rejection Service is now off. Incoming calls will not be checked for number privacy status."

*The availability of services, pricing and offerings displayed on are for residential NEW RCN customers only. Commercial and business pricing and service offerings differ. Other restrictions may apply. Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees or other surcharges. Learn more about taxes and surcharges. Services and pricing are subject to change. All prices exclude taxes, surcharges, fees and equipment. At the end of your promotional period, standard rates apply. Services are subject to RCN’s customer terms and conditions, online shopping terms and conditions, and other applicable terms and conditions.

Not all phone services are available in all areas. Calls to international countries will be rated on a per-minute basis. RCN does not provide Caller ID equipment. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Other restrictions may apply.

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Reprinted from with permission. © 2021 Ziff Davis, LLC. All Rights Reserved.

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