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Computer Requirements

Our advanced fiber-optic network and the cable modem installed in your home deliver a fast Internet connection, but your computer plays an important part. To ensure functional and optimal performance, check to see if your computer meets our recommended system requirements.

RCN highly recommends that you have the Ethernet card installed and tested by a computer technician to ensure proper functionality. Most Mac come pre-installed with an Ethernet card; however, if an Ethernet card is not installed you will need to install one.

System Requirements
Operating System
Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10
MacOS 10.5 (Leopard), MacOS 10.6 (Snow Leopard)
Pentium-class (or equivalent), 450 MHz (800 MHz or greater recommended)
G3 or higher, or Intel Processor
Memory (RAM)
128 MB (256 MB recommended)
256 MB or higher
Free Hard Drive Space
300 MB (500 MB recommended)
300 MB (500 MB recommended)
Ethernet port
Ethernet Card with Open USB port
Ethernet card with Open slot or USB port
Chrome 41.x*
Internet Explorer 8.x*
Firefox 2.x*
Chrome 41.x*
Internet Explorer 8.x*
Firefox 2.x*
Sound card and speakers recommended
Sound card and speakers recommended

* Or higher

RCN will provide support for other browser and operating system releases on a best effort basis only, and cannot guarantee optimal performance. Please note that your computer system, as well as certain broadband services, may require resources beyond RCN’s minimum standards. All services may not be available depending on browser/operating system in use.

*Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device connection & other factors outside of RCN’s control. Gig Internet offers speeds up to 940 Mbps. See for why speeds may vary. Certain equipment may be required to receive Gigabit speeds up to 940 Mbps. RCN substantiates that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. High-speed modem required for RCN High-Speed Internet service.If a data outlet is needed, an additional outlet fee may apply in addition to applicable installation fees. Actual speeds may vary; stated speeds are up to subscribed to/stated speed and are not guaranteed. The actual range and reliability of a wireless network is affected by a number of factors. Downstream data speed may be affected by whether the data accessed is cached or non-cached; Internet-related factors, such as the location and configuration of each accessed server; internal network factors, including customer compliance with RCN usage policies set forth in the acceptable usage policy; the level of overall traffic; and the customer’s computer configuration. RCN's FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC).

The availability of services, pricing and offerings displayed on this site are for residential new RCN customers only. Commercial and business pricing and service offerings differ. All names, logos, images and service marks are property of their respective owners. ® 2022 RCN Telecom, LLC. All rights reserved.

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