Services

LARGE/ENTERPRISE BUSINESS

• Ethernet
• Voice
• Video
• Managed Services

SMALL/MEDIUM BUSINESS

• Internet
• Phone
• TV

Support

INTERNET/DATA

• Static IP Setup
• RCN Business Email
• Optimizing Your Wifi
• Power Cycling Your Modem
• Business Internet Settings

PHONES/VOICE

• Business Phone with Call Manager
• Hosted Voice Support
• Office Mobility Support
• Phone Guides
• Call Center Guides

TV/VIDEO

• Sun Outages
• Channel Lineups
• Remote Control Guide
• Closed Captioning
• Video Solutions Overview
• Understanding Taxes

BILLING

• How to Read your Bill
• 5 Ways to Pay Your Bill
• Returning Equipment
• Billing FAQs

MYRCN ACCOUNT

• Manage Your Account
• Pay Bills

CHECK YOUR EMAIL

• Access Webmail
• Webmail Help

MANAGE PHONES

• Manage Your Phone
• Manage Your Company’s Phones
• Phone Help

Large/Enterprise Business

ETHERNET

• Dedicated Internet Access (DIA)
• E-LAN (Multipoint)
• E-Line (Point to Point)
• Amazon Web Services (AWS)

VOICE

• Hosted Voice
• Business Trunks

VIDEO

• Hospitality, Healthcare & Education
• Technology Solutions
• Partners

MANAGED SERVICES

• Managed Security
• Managed LAN
• Managed Router
• Managed Wi-Fi
• Hosted Voice

INDUSTRY SOLUTIONS

• Healthcare
• Business Trunks
• Hospitality, Healthcare & Education
• Technology Solutions
• Partners

Small/Medium Business

INTERNET

• Connectivity Speeds
• Business Email
• Security

PHONE

• Business Phone with Call Manager
• Hosted Voice
• Office Mobility

TV

• Business Phone with Call Manager
• Hosted Voice
• Office Mobility

Insights & News

NEWS & PRESS

• Stonepeak Announces Agreement to Acquire Astound Broadband from TPG for $8.1 Billion
• RCN, Grande and Wave Business Solutions Announce Collaboration with Ciena
• RCN Received Top Residential and Business ISP Honors and Readers’ Choice Awards
• RCN, Grande and Wave Business Enhances Software-Defined Wide-Area Network Solution
• RCN Business and Beasley Media Group Boston Partner to Award $200,000 in Marketing Support to Help the Small Business Advertising Grant Program in Boston

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ARTICLES

• How To Use Your Mobile Phone As A Wi-Fi Hotspot
• 3 Reasons Why Video Is More Important Than Ever In 2021
• How To Revitalize Company Culture In 2020 & Beyond
• Virtual Office Solution: Connecting Remote Employees
• Will Virtual Events Replace In-Person Gatherings?

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E-BOOKS & WHITEPAPERS

• AWS Direct Connect – Bringing Businesses Together
• Virtual Office: A Secure and Consistent Network Experience for Remote Employees
• Collaborate Better Together With Unified Communications
• Software-Defined-WAN Technology
• Overcoming Technology Adoption Challenges

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EVENTS & TRADESHOWS

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CASE STUDIES

• WCGO GAB Radio
• Work Community Independence
• Javits Center
• Lehigh Valley International Airport
• Lax United Marketing

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