Services

LARGE/ENTERPRISE BUSINESS

• Ethernet
• Voice
• Video
• Managed Services

SMALL/MEDIUM BUSINESS

• Internet
• Phone
• TV

Support

INTERNET/DATA

• Static IP Setup
• RCN Business Email
• Optimizing Your Wifi
• Power Cycling Your Modem
• Business Internet Settings

PHONES/VOICE

• Business Phone with Call Manager
• Hosted Voice Support
• Office Mobility Support
• Phone Guides
• Call Center Guides

TV/VIDEO

• Sun Outages
• Channel Lineups
• Remote Control Guide
• Closed Captioning
• Video Solutions Overview
• Understanding Taxes

BILLING

• How to Read your Bill
• 5 Ways to Pay Your Bill
• Returning Equipment
• Billing FAQs

MYRCN ACCOUNT

• Manage Your Account
• Pay Bills

CHECK YOUR EMAIL

• Access Webmail
• Webmail Help

MANAGE PHONES

• Manage Your Phone
• Manage Your Company’s Phones
• Phone Help

Large/Enterprise Business

ETHERNET

• Dedicated Internet Access (DIA)
• E-LAN (Multipoint)
• E-Line (Point to Point)
• Amazon Web Services (AWS)

VOICE

• Hosted Voice
• Business Trunks

VIDEO

• Hospitality, Healthcare & Education
• Technology Solutions
• Partners

MANAGED SERVICES

• Managed Security
• Managed LAN
• Managed Router
• Managed Wi-Fi
• Hosted Voice

INDUSTRY SOLUTIONS

• Healthcare
• Business Trunks
• Hospitality, Healthcare & Education
• Technology Solutions
• Partners

Small/Medium Business

INTERNET

• Connectivity Speeds
• Business Email
• Security

PHONE

• Business Phone with Call Manager
• Hosted Voice
• Office Mobility

TV

• Business Phone with Call Manager
• Hosted Voice
• Office Mobility

Insights & News

NEWS & PRESS

• EnTouch Systems, Inc. Joins the RCN, Grande Communications and Wave Broadband Family
• Events DC Announces New Strategic Corporate Partnership with RCN Business Solutions
• RCN Business Solutions Launch Enhanced WiFi for Small Businesses Powered by eero
• RCN Now Available at CoreSite’s Chicago Data Center
• RCN Recognized as Internet Service Provider in PCMag Readers’ Choice Awards

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ARTICLES

• How Technology Improves The Employee Experience
• What Are “Over The Top” (OTT) Services?
• Understanding Edge Computing Technology (And Why It Matters)
• Cloud-Based CRM Versus On-Premises: What's the Difference?
• CIO Challenges In 2020 – Become The Company Your Customers Want It To Be

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E-BOOKS & WHITEPAPERS

• Overcoming Technology Adoption Challenges
• Understanding Edge Computing Technology
• Making the case for network agility
• Ransomware. Has it happened to you yet
• IT Disaster Recovery Planning: Essential to Business Survival

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EVENTS & TRADESHOWS

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CASE STUDIES

• WCGO GAB Radio
• Work Community Independence
• Javits Center
• Lehigh Valley International Airport
• Lax United Marketing

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