Hosted Voice

Managing calls, phone features, and functionality in the cloud

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Case Study

The Citi Open Tournament

Hosted Voice

A fully managed cloud-based solution delivered over our wholly owned, fiber-rich network that offers advanced unified communications customized to fit your organization’s specific needs. It offers intuitive features that helps improve productivity while providing flexible, cost-effective pay-as-you-go features to fit any budget. RCN Hosted Voice is a completely scalable solution with unlimited nationwide calling, predictable monthly costs, and offers easily customized call and administration tools.

Key Benefits/Results

  • Optimize the user experience. Dedicated and secure data connection over our privately owned and operated all fiber network delivers a more reliable experience.
  • Reduced costs. It is an OPEX vs. CAPEX model and is less expensive than maintaining an outdated, on-premises solution.
  • Improved resource utilization. You can redeploy human resources on more strategic initiatives and stay focused on your core business.
  • Future proof your business. Leading edge technology and automatic upgrades ensures you have the most recent technology at all times.
  • Reliability. Full redundancy ensures improved reliability and disaster recovery ability compared to traditional premise-based systems.
  • Fully hosted and managed solution. Provides an alternative to expensive onsite hardware-based PBX or Key Systems and allows you to rest easy knowing experts are managing and monitoring your phones with 24/7/365 local support.
  • Scalability and flexibility Add phones for quick growth when necessary, or cost savings when you need to consolidate.
  • ConnectNow is a video/audio conferencing service where a moderator can initiate a video conference meeting within just a couple of clicks of a mouse and invite from 4 to 500 attendees.
  • Integration with a wide range of popular customer relationship management solutions
  • Attendant Console is a specialized softphone with advanced capabilities for managing multiple incoming calls at the same time seamlessly.
Companies looking for a multi-function phone solution that doesn’t require substantial investment in hardware and additional management resources.

Why choose RCN Business
Hosted Voice service?

Over 30 Call Features

Business productivity features such as call forwaring, auto attendant, follow me and hunting.

Wholly Owned, Fiber-Rich Network

Calls travel over RCN’s secure, reliable, and diverse network - experience fast response times and a continuous connection for superior uptime.

Seamless Connection

We’ll help you ensure secure reliability between multi-site locations, remote, and mobile employees.

Fully Hosted & Managed

Effective alternative to an expensive onsite hardware-based PBX.

Efficient end-to-end solution

All features and functionality are deployed in the network rather than on premise.

24/7/365 Local Support

Support teams are available to answer any questions to ensure your business is maximizing all the available phone features.

Unlimited nationwide calling

Lock in a predictable recurring monthly expense.

Easy-to-use online management portal

Get complete administration and user interfaces, phone line configuration, and business group usage reporting.

No Capital Expense

Cloud-based phone is fully managed without the need for capital expenditures. Quickly add and delete users based on business growth.

Additional features and support information.

Hosted Voice offers a host of options

Our Mobility applications keep your employees connected to customers and colleagues by extending access and control of their Hosted Voice desk phones to their laptops and mobile devices.

This secure, remote connection to the office phone allows them the flexibility to work anywhere but still answer calls coming into the company.

Find other Voice Solutions

Interested in RCN Business Hosted Voice?

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