PCMag readers acknowledge RCN’s internet service in multiple categories, including customer service and tech support
Princeton, N.J. – October 3, 2019 — RCN,an award-winning provider of high-speed internet, digital TV and phone services, was recognized for a fifth time as a top Internet Service Provider (ISP) in PCMag’s 2019 Readers’ Choice Awards.
According to PCMag, the largest professional reviewer of consumer electronics and technology products worldwide, and its readers, RCN received high satisfaction ratings for customer service, tech support and likelihood to be recommended in its service areas*.
The results from PCMag’s 2019 Readers’ Choice Awards include accolades in the following categories:
RCN Residential Internet
- Best Customer Service
- Best Tech Support
- Mostly Likely to be Recommended
RCN Business Internet
- #1 in Value among Business Internet Providers
- Highly Recommended by Customers
“We appreciate our customers recognizing and voting for RCN for a fifth year. Receiving their recognition for our customer service, tech support and product offering reinforces our collective commitment to serving customers with excellence while delivering fast and reliable internet service,” said Chris Fenger, COO of RCN. “We will continue to strive to provide our customers with the technologies, products and customer service they deserve.”
RCN continues to lead the Internet Service Provider market due to its dedication to customer care and continued service in its respective markets.
To learn more about RCN Business’s services, please visit: www.rcn.com/business/.
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RCN Telecom Services, LLC (www.rcn.com and www.rcn.com/business) provides industry-leading high-speed internet, digital TV and phone services for residential, small/medium and Enterprise business customers. As a five-time recognized provider, RCN has been acknowledged in multiple residential and business categories in PCMag's Readers' Choice Awards in the years 2013, 2015, 2016, 2017 and 2019. RCN is YouTube HD Verified, earning the company the highest-ranking that Google offers. RCN is also a Netflix Open Connect partner, placing in the Top rankings on the Netflix USA ISP Speed Index in the markets RCN serves. RCN's affordably priced advanced digital services are delivered through its proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN's primary service areas include Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia (Delaware County) and Washington, DC.