Internet, TV and phone providers named leading ISPs across multiple categories in top-tier publications
PRINCETON, N.J. – August 20, 2020 – RCN, an award-winning provider of high-speed internet, digital TV and phone services across the U.S., today announced their recognition as exemplary organizations in PCMag's 2020 Readers’ Choice Awards, PCMag’s Business Choice Awards and U.S News & World Report’s 360 Reviews' Best Cable Internet Providers.
According to PCMag, the largest professional reviewer of consumer electronics and technology products worldwide, and its readers, RCN ranked among the top Best Internet Service Providers (ISP) of the year. It was also included in PCMag’s Business Choice Awards for the best small-to-medium business ISP category. The results from PCMag’s 2020 Reader’s Choice Awards include accolades in the following categories:
- RCN Residential* was a top ranked Residential ISP in: Overall Satisfaction, Customer Service, Tech Support, Cost/Value, Mostly Likely to be Recommended, and Net Promoter Score.
- RCN Business Solutions* ranked #1 Small-to-Medium Business ISP in: Overall Satisfaction, Installation / Setup, Reliability, Tech Support, and Mostly Likely to be Recommended.
Additionally, U.S. News & World Report’s 360 Reviews team recognized RCN as a Best Cable Internet Provider of 2020. U.S. News’ online guide features in-depth information on choosing an internet service provider and covers a range of topics including connection type, download/upload speed, and data caps. RCN’s inclusion as the best cost-effective ISP highlights the commitment and satisfaction of its customers.
“We appreciate all of our business and residential customers who continue to trust us with their connectivity needs and those who continue to recognize us as top providers across the nation,” said J. Christian Fenger, COO of RCN. “RCN’s efforts remain focused on providing unparalleled value to our customers through innovative new technologies and products, customer service, and connectivity they can trust. We are also deeply appreciative of our front-line teams across the country who work tirelessly each and every day to provide customers with excellent service.”
Customers have recognized the company for its unwavering commitment to quality and customer service throughout the years. As the organization continues to expand into new markets, it remains an industry leader in residential and business solutions through a growing portfolio of technology offerings of fiber and broadband services that offer some of the fastest speeds available.
For information on RCN Business, please visit, www.rcn.com/business.
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RCN Telecom Services, LLC (www.rcn.com and www.rcn.com/business) provides industry-leading high-speed internet, digital TV and phone services for residential, small/medium and Enterprise business customers. As a five-time recognized provider, RCN has been acknowledged in multiple residential and business categories in PCMag's Readers' Choice Awards in the years 2013, 2015, 2016, 2017 and 2019. RCN is YouTube HD Verified, earning the company the highest-ranking that Google offers. RCN is also a Netflix Open Connect partner, placing in the Top rankings on the Netflix USA ISP Speed Index in the markets RCN serves. RCN's affordably priced advanced digital services are delivered through its proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN's primary service areas include Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia (Delaware County) and Washington, DC.
Matter on behalf of RCN
*Rankings relevant to RCN’s specific service areas in Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia (Delaware County) and Washington, DC