A business’s high-speed Internet can potentially impact the bottom line. Learn how a high-speed connection can support business initiatives. Learn more.
Learn more about business broadband and how investing in a high-speed Internet service can help boost your business productivity and efficiency. Learn more.
Using these top technology trends provided by RCN Business, you can establish effective communication in business and become a stronger competitor in your industry. Read more.
Choosing a small business phone system is an important decision Learn how RCN Business can help select the best option to maximize business potential. Read more.
A small business network, also called a Local Area Network (LAN) allows companies to perform functions like emailing, video conferencing, file sharing, instant messaging, and more.
With RCN Business Office Mobility you make calls from a smartphone or a computer while giving the appearance of operating from your office. Learn more!
Faster internet benefits small businesses by increasing usage of the cloud, promoting effective collaboration, supporting telecommunications, increasing scalability, and providing peace of mind.
Fiber internet uses optical cables to connect your business to the internet. A coax cable is primarily made of copper and transmits data through electricity.
Consider migrating to the Cloud. Lower costs, scalability, mobility, simpler upgrades, and business continuity are advantages. Explore more with RCN Business
Learn about the benefits of switching to a cloud computing service and how RCN Business can help grow your business with this new technology. Learn more.
March 16, 2015 - RCN Business launchs agent program designed to provide select national and regional telecom agents and systems integrators with the resources and support to sell RCN’s portfolio of IP-based data and voice communications services.
February 10, 2015 - RCN Business offers Managed LAN. The service is packaged as a switch management solution for Hosted Voice and Ethernet products.. Learn more
February 2, 2016 - RCN Business designs a secure and redundant network alternative for both Internet and VOIP services at the Jacob K. Javits Convention Center. Learn more.
June 20, 2016 - RCN Business provides North American Network Operators Group (NANOG) as a Premium Gold sponsor and connectivity provider for the NANOG 67 Conference. Learn more.
January 14, 2016 - New point of presence connection at 401 North Broad gives RCN Business’ customers multiple options within the region’s top network-neutral interconnection facility. Learn more
July 26, 2016 – RCN Managed Security , a cloud-based managed security service enabling businesses to efficiently manage information security and monitor network activity. Find out more!
Citi Open Tournament staff needed to enrich the fan experience with reliable, fast WiFi, sports programming, and game broadcast services. Read the RCN Business case study
Prepare your company for cyber attacks and security breaches by educating yourself on the types of threats out there. Read Network Security white paper
RCN Business deployed high-speed Internet to an active business association in the heart of Chicago, providing above-and-beyond service for more than four years.
RCN Business provides a secure and reliable network solution for the Jacob K. Javits Center in New York City, one of the busiest convention facilities in the United States.
RCN Business implemented Secure Ethernet and Dedicated Internet Access, voice and video services for eastern PA multi-site healthcare campus. Learn more.
RCN Business delivers high capacity, high-speed fiber-based Internet for Lax, a new sports network in Boston, ensuring a strong and secure 24/7 streaming signal. Read more!
LVIA, a public airport in Allentown, PA serving more than 582,000 passengers each year implemented a RCN Business fiber connection and has a network that spans across its three locations. Read case study
March 8, 2017 - RCN Business launches a new website that will showcase its award-winning business solutions in one place with a clean, easy-to-use, mobile friendly interface.
RCN Business provided a custom communications solution with Ethernet to increase scalability and reliability for a large regional airport system in Pennsylvania. See Ethernet in action!
The different types of network redundancies include multiple spanning trees (MST), ring networks, diverse trunking, and Multi-Protocol Label Switching (MPLS).
May 22, 2017 - RCN announces the combining of RCN, Grande Communications and Wave Broadband - Continuing to enhance broadband, entertainment and communication solutions that focus on providing high-quality, reliable services...
May 31, 2017 - TBI, the nation’s leading third-party technology distributor, has partnered with RCN Business, a communications partner providing voice, data and video solutions over its fiber-rich network to its small, medium and enterprise...
Bypass the public Internet, avoid slow downs on your network and cyberattacks - with Ethernet technology for connecting to cloud applications. Learn more!
Making the switch to an Ethernet-based technology doesn’t have to be a daunting task. Use this guide to help you find the perfect solution for your business needs.
June 13, 2017 - RCN has received PCMag’s “2017 Readers’ Choice Award for Best Internet Service Provider” for the second year in a row. PCMag is the largest professional reviewer of consumer electronics and tech products worldwide.
As businesses expand their networks with new applications and users, they often have a need for higher speed and improved performance from their Internet access service.
In today’s world of VoIP, there are two basic phone system architectures to consider, a premises-based IP-PBX and a cloud-based or hosted system. Each of these options has advantages and disadvantages...
We’ve come a long way as far as solving the need for speed, redundancy, reliability and sophistication in business networks – thanks to Ethernet. But how did this protocol evolve and what does it truly offer businesses?
August 8, 2017 - RCN announced today that it served as the exclusive and official telecom and high-speed internet sponsor of the 2017 Citi Open Tournament in Washington D.C.
The top 7 cyber security threats in 2020 include phishing attacks, network probes, brute-force cracking, drive-by downloads, DDoS attacks, advanced persistent threats, and ransomware.
WCI is a non-profit agency that helps individuals with a wide range of intellectual disabilities achieve a rich, meaningful life through an array of services.
Discover the details behind the new networking technology impacting business today, SD-WAN, and why your business should want to implement this software.
Mobile collaboration can bring great benefits to a business in any industry. Read how having business mobility can contribute to the success of your business.
Security risks to your business network require you to take preventative measures by conducting a threat audit. To do so effectively, you need to identify the vulnerabilities within your networking infrastructure.
October 18, 2017 - RCN Business today announced the immediate availability of 500 Mbps internet to small and medium sized businesses (SMB) in New York City through the company’s wholly-owned fiber-rich network.
Work in the healthcare industry and want to reduce cost and improve quality of care? RCN Business joined forces with Bloomberg's William Wong to give you insight into how artificial intelligence and big data can help.
Cloud computing is changing the way enterprises operate by decreasing cost while increasing functionality and more! Learn about the other benefits here:
Cyber threats are changing, and solely securing data is no longer an option. Learn how Managed Security Solutions can secure your company’s data at the network level.
Small business owners will benefit by learning about and implementing the four tech trends of 2018 based on the continual increase in the use of technology.
2017 was another innovative and award-winning year for RCN Business Services. We made advances with products like AWS and managed security and expanded our footprint to deliver services for the way successful businesses need them today.
January 24, 2018 - RCN/Grande, a nationwide broadband service platform controlled by TPG Capital, today closed its previously announced partnership with Wave Broadband (Wave).
Many businesses are switching from Private Branch Exchange (PBX) systems to Hosted Voice for their business phone system. Download our white paper and learn how a hosted voice solution could be the right choice for your business.
There are many challenges to safely implementing a BYOD policy within your organization, including physical security, file sharing, and device digital security.
A managed Wi-Fi service solves the challenge of providing dependable, scalable, instant, and constant connectivity for your business. Read on to learn more.
It’s time to take advantage of a software-defined wide area network for your business. Read on to find out how SD-WAN can help you increase your profits, improve your customer service, and increase employee productivity.
April 9, 2018 - RCN Business has announced the availability of innovative, affordable and convenient Video Transport services powered by Media Links IP technology.
Digital transformation is the transformation of business models and processes to fully utilize digital technologies to bring products to market, reshape customer value propositions, and revolutionize the workflow within organizations.
More businesses than ever are falling victim to phishing scams and being deceived into giving away their company’s sensitive information. This article will give tips on how to recognize, report, and avoid phishing attacks.
Understanding the motivations that drive the two dominant demographic groups and how they interact with technology greatly impacts the success of any business. Tailoring your message to your intended target audience is the best way to capture attention.
The main benefit of edge computing over cloud computing is that edge computing promotes better data management, lowers costs, improves security, and provides a reliable connection.
Are you ready to put the Internet of Things to work for your home and your office? RCN Business Managed Services can help your office operate safely, securely and efficiently, with a host of smart choices in products, solutions and contract options.
July 9, 2018 - RCN Business has announced the immediate availability of innovative and convenient Wavelength Division Multiplexing (WDM) to each of its serviceable markets
Most small businesses measure their success by their P&L statements. However, many profitable companies go under because they don’t have the cash on hand to cover their operating expenses. Here are some tips to help maintain a positive cash flow.
Augmented Reality (AR) technology is changing the way businesses engage with customers and employees. Mass adoption may still be a couple of years away, businesses are utilizing AR for commerce, education and training programs, and marketing campaigns
According to a survey by BrightLocal, 93% of consumers read peer reviews, and 60% won’t use a business that gets a thumbs down. So what can you do to boost your online reviews in a world full of trolls and rivals with ghost accounts? Read more
RCN Business was joined by Bloomberg’s Equity Analyst Mandeep Singh to explore emerging trends in cloud analytics and storage and how cloud-based data and Business Intelligence (BI) are impacting companies today. Watch this webinar and gain key insights.
1 minute of downtime costs $15,000. You can minimize and prevent downtime by developing a BIA, increasing security, scheduling backups, and hiring an MSP.
If you’re a small business owner, you probably don’t have much free time. But fear not. We’re here with the five key online applications for small businesses, and it’ll just take three minutes of your time to learn about them.
August 14, 2018 - RCN, Grande and Wave announce the appointment of industry veteran Patrick Knorr to the new role of Chief Commercial Officer and Executive Vice President of Commercial Services for the company.
A business impact analysis is the process of identifying mission critical systems, determining the maximum outage each business function can endure, and assessing the short-term and long-range impact.
Download the white paper, Grow Your Business by Shifting from Customer Satisfaction to Customer Experience, from RCN Business to learn how improving the customer experience is the key to customer retention.
Smart homes and connected devices are simplifying everyday life by tracking our behavior and anticipating our future needs. Check out this infographic to see some of the ways the Internet of Things (IoT) is changing our lives.
September 19, 2018 - RCN Chicago announced today that it will be the presenting sponsor for the Evanston MashUp. The MashUp is one of the premier events in Evanston, Illinois bringing together key executives from industries spanning business, education...
Customer acquisition can be challenging for small businesses, but there are more methods available to acquire new customers than ever before. In this article, we outline five low-cost ways to get new customers for your business.
Ready to put the Internet of Things, Big Data and Artificial Intelligence to work for your home and your office? RCN Business Services can help you operate efficiently and securely.
Many businesses face challenges marketing their products and services on a low budget, but for small businesses this is especially true. Here are five affordable DIY marketing ideas for small business owners.
Here are five steps you should take to help your small business maintain a positive cash flow and stockpile cash for when your business needs it (and you will need it).
Managing your company’s social media account is work, but with the right tools and strategies in place, the effort you put in can really pay off in the long run. Here are four best practices that will boost the SM in your SMB.
Most business executives agree that customer retention is a key strategic objective and is becoming ever more critical in a digital economy. Learn more
RCN Business provided a single provider solution through a fiber optic network with unlimited bandwidth and full redundancy to ensure business continuity. Read case study
Is your business ready for a disaster? Our white paper, IT Disaster Recovery Planning: Essential to Business Survival, provides valuable insights for enabling quick recovery from unexpected interruptions to the IT side of business operations.
Before she joined RCN, Kristell had always taken a great interest in STEM. She shares some of her insights about what the climate was like for her growing up and what some of the new opportunities are for women interested in a career in technology today.
The old phrase, "Communication is the key to a healthy relationship," also applies to the workplace. Here are four good reasons why a chat app makes sense for even the smallest of small businesses.
December 11, 2018 - RCN Business, an award-winning communications provider delivering network solutions for high-speed internet, voice, and video, announced the immediate availability of 1 Gigabit internet speeds for small to medium-sized business...
Cloud storage offers a virtually limitless amount of space to store all of your company’s data online in the cloud, along with a host of other benefits.
The only thing growing faster than an unclaimed jackpot is the rate at which we produce data – text, photos and videos. How you crunch those bytes can have a big impact on your business. Check out this infographic...
Hosted Voice solutions offers scalability, flexibility and advanced features that traditional PBX-based telephone systems simply cannot...along with simplified management...not to mention lower operating costs.
Flexible schedules, working remotely, and the ability to choose work that appeals to them are just a few benefits of the gig economy for employees. But taking advantage of this new culture of the “gig worker” can mean large savings for many businesses.
Technology is often considered the “bad guy” when it comes to work-life balance, but when used right, it can make life a lot simpler and more efficient. Here are 5 apps that will help you improve your work-life balance.
In Ransomware: Don't Let Your Data Be Held Hostage, we review what ransomware is, common causes, costs and outcomes of ransomware attacks, and how to protect your business against ransomware.
When disaster strikes your business, it’s essential to get operations restored quickly. Here are some elements your IT disaster recovery plan should include.
Employee retention starts with creating an environment where they feel respected and appreciated. Here are 5 employee appreciation ideas to increase satisfaction and retention among your staff.
Having a little knowledge about your networking devices can help your office run more efficiently and save you money. Here are three quick tips to get the best value and performance out your modem and router.
Customers are no longer satisfied learning about brands solely through traditional advertising. Instead, they want content (such as blogs or social media posts). Here are five reasons inbound (content) marketing will benefit your small business.
After a decade in the making, 5G is finally coming. But what is 5G exactly? How does it work? What’ll it cost? How fast is it? Here are five things you need to know about 5G networks.
When your office goes green, you’ll not only reduce your carbon footprint, you can reduce your bills as well. Here are 4 green office tips you can take to incorporate eco-friendly initiatives in your office
A successful enterprise mobility strategy offers the right mobile applications, strategies, and services so your business can lower operational costs and increase efficiency. Here are four steps to achieve mobile transformation in your business.
This white paper offers valuable insight into why businesses need to invest in tools that enable automation. It presents the benefits an agile network brings to the enterprise for faster responses and better decision-making.
Migrating to the cloud will provide many benefits like increased data storage, scalability, mobility, and cost savings. Here are 4 cloud migration strategies for your small business.
Are your business text messages a security risk? Learn how cyber criminals bypass traditional security measures and 5 steps you can take to prevent attacks.
DevOps allows organizations to create and improve products at a faster pace than they can with traditional software development approaches. Here are the top 10 benefits of a DevOps approach.
Rather than waiting for a centralized data center to receive and process requests, the edge computing model employs a network micro data centers with limited processing capabilities to act as mid-points between users and the central cloud.
DDoS attacks can be prevented by creating a response plan, hardening network security, installing anti-DDoS software, and ensuring firewall access controls are properly configured.
Emails sent by companies to their U.S. subscribers reach the inbox only 83% of the time. That means 17% of the emails are cast away, either sent to spam folders or blocked by ISP filters. Learn more about what you can do.
Organizations that use social media to promote their businesses need to understand the importance of getting their profiles verified before some random online impersonator promotes a fake offer or in any way misrepresents them.
SSL stands for Secure Sockets Layer, which likely still doesn’t answer your question, but what it does essentially is ensure that the sensitive data of your website's visitors will be protected and transferred over a secure network.
SD-WAN stands for software-defined wide area network. It is a new approach to managing wide area networks. A WAN is a connection between multiple local area networks (LAN) separated by large geographic distances. Learn more
Set your organization apart with personalized customer service. These 5 proven techniques will show you how to better serve (and retain) your customers.
Struggling with your digital transformation? In our latest white paper, we discuss how successful CIOs are overcoming challenges to technology adoption.
The most common challenges CIOs face in 2020 are cultural, procedural and workflow, and technology adoption. Learn how successful CIOs are overcoming these challenges.
Cloud-based CRM tools are hosted by a cloud provider. Traditional on-premise CRM packages require customers to host the application on their own servers.
Over The Top (OTT) services, like Netflix, offer pre-produced movies, shows, and original content that bypass traditional cable, broadcast, and satellite TV.
The Unified Communications solution is a fully managed cloud-based solution delivered over our fiber-rich network customized to fit your organization’s specific needs.
Although online video conferences are becoming increasingly mainstream, not everyone likes having them. Here are four reasons people fear web video conferences, and what you can do to alleviate the stage fright.
We are closely monitoring the Coronavirus (COVID-19) and its potentially significant impact on the communities we serve in Massachusetts, Chicago, Pennsylvania, New York City, and Washington, DC. (RCN)
Unified Communications-as-a-Service (UCaaS) provides SMBs with a robust telecommunications system without the significant capital investments required of traditional UC or VOIP solutions.
Picking the best UCaaS provider for your business comes down to understanding the different services you require and the capabilities of the vendors themselves.
Remote teams can be more successful by enabling new was to collaboration, keeping staff connected, beingware of security threats, and give staff the right tools.
Beasley Media Group Boston has teamed up with RCN Business to award a total of $200,000 in marketing support to assist the Small Business Advertising Grant Program in Boston.
The 4 main benefits of outsourcing data backup & disaster recovery is business continuity, scalability, cost savings on time and labor, and expert support.
RCN’s Virtual Office solution is a cloud-based integrated communications platform expressly designed for organizations migrating to or increasing a distributed workforce.
You can revitalize company culture by focusing on employee wellbeing, redefining your business’s culture, being resilient to change, and by embracing disruption.
A lot of business are struggling with how to transition office employees into remote workers without impacting their collaboration capabilities or productivity. It can be hard, especially for large populations.
The primary reasons why video is important to businesses in 2021 is that it keeps you connected to staff and clients, keeps you connected to your industry, and keeps you connected to customers.
An authorized internet service provider like RCN is required as an intermediary to order, install, monitor, and service the fiber connection(s) between the business and an AWS access point.