Grow Your Business by Shifting from Customer Satisfaction to Customer Experience
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RCN Business
RCN Business Insider
November 2018
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Build an IT
Recovery Disaster Plan for
your Small Business

Build an IT 
Recovery Disaster Plan for 
your Small Business
Whether natural or man-made, catastrophic events don’t discriminate based on the type of business, big or small. In this white paper learn why you're business is never too small for an effective IT disaster recovery plan.

Learn More
The importance of "Customer 
Experience" for business growth. Customer Center
The importance of "Customer
Experience" for business growth.
If you think "Customer Service" is the key to customer satisfaction, you might be losing sight of the bigger picture for your business. Learn about the steps you can take to solidify your customer relations.
GROW YOUR BUSINESS
Discover how a Chicago radio station reduced costs and improved account management with a fiber optic solution
RCN, Grande, and Wave Make Key 
Executive Appointment
RCN, Grande, and Wave Make Key
Executive Appointment
The recent merger of RCN, Grande, and Wave has led to the appointment of industry veteran Patrick Knorr to the new role of Chief Commercial Office and Executive Vice President of Commercial services for the company. Learn about the new additions to Patrick's team and their goals .
Here’s How
Tradeshows & Events

Tradeshows & Events
Tradeshows and events are invaluable for learning more about your industry, finding new customers, discovering new technologies and much more. Click the link below to see a list of business-related tradeshows and events in your area.

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Partnership  •  Choice  •  Technology
These fundamental tenets guide how we here at RCN Business approach the
sales process, address our customers, and support our products and services.
Have a Question? Call 877.726.7000
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