When companies choose RCN Business as their communications partner, they gain exceptional customer service, quicker installation and issue resolution. With the ability to deliver facilities-based communication products and services— Internet, Ethernet, Voice, and Video solutions —over our wholly owned fiber-rich network, we empower small and enterprise businesses to excel.
In 2016 and 2017, PCMag awarded us with the Business Choice Award for highest-ranking for overall satisfaction, best overall Internet service, highest ranking in value, and most likely to recommend.
With these accolades in mind and feedback from our clients, it should come as no surprise why companies trust RCN Business to deliver superior communications solutions.
In order to consistently deliver these products and services, RCN Business operates on three fundamental tenets: Partnership, Choice and Technology.
We partner with your business to deliver solutions that meet your specific needs and challenges.
The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of your business. The trained and experienced RCN Business staff then delivers a customized solution.
We understand that one size does not fit all. That is why companies choose RCN Business for our variety of choices in products, services and contract options that can fit exactly what your business needs. The goal is to create a reliable, customized technology solution that contributes to your business’s success and growth.
Technology and customer support are critical to any business. We provide both through tailored communications services delivered over our wholly owned, fiber-rich network. Because we own and fully control the network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
We have delivered superior communications performance to businesses in the Boston, Chicago, Philadelphia, Lehigh Valley (PA), New York City, and Washington, D.C. areas. In fact, RCN Business was among the first carriers in the U.S. to receive the Metro Ethernet Forum’s CE 2.0 certification for the E-Line, E-LAN, and E-Access categories.