We'll install your Internet connection with the modem of your choice or you may choose to use an RCN modem. Professional technicians will install your service and you'll also get free 24/7 technical support. You'll need to make sure your computer meets our recommended system requirements and decide if you want wireless Internet/WiFi in your home.
RCN Modem Service
RCN Internet access is fiber rich resulting in a super-fast online experience. We will provide and install a high-quality modem with your service.
If at any time you decide to use your own modem, you must return the one we installed in your home to one of our payment centers or you can simply package your modem for shipment and use a prepaid equipment return label.
Bring Your Own Modem
If you want to use your own modem, you can choose to install it yourself or have one of our professional technicians install it at the time of your high-speed Internet installation. While many models will work on our network, some will simply work better. To achieve optimal speeds, we recommend you purchase one of our preferred modems.
What kind of cable modem should I purchase?
If you would like to use your own cable modem, you must purchase a cable modem that is Docsis 3.0* certified or higher.
Getting a wireless Internet connection is easy. You may choose to have a wireless router is installed in your home with your RCN Internet access. Installation includes wireless router configuration. For telecommuters and serious online gamers, we also offer static IP service.
If you have selected RCN Internet speed of 330mbps (or 110mbps in Lehigh Valley) for your home, you must use the Arris Touchstone DG1670 gateway included with your service. Because this is a 3 in 1 device, you do not need a separate wired or wireless router nor is an Ethernet MoCa bridge required – this functionality built into the device.
Our advanced fiber-optic network and the cable modem installed in your home deliver a fast Internet connection, but your computer plays an important part. To ensure functional and optimal performance, check to see if your computer meets our recommended system requirements.
Does my computer meet the minimum requirements?
If you have selected RCN Internet speed of 330mbps (or 110mbps in Lehigh Valley) for your home, you must use the Arris Touchstone DG1670 gateway included with your service. The following machine specifications are recommended:
RCN will provide support for other browser and operating system releases on a best effort basis only, and cannot guarantee optimal performance.
Please note that your computer system, as well as certain broadband services, may require resources beyond RCN’s minimum standards.
All services may not be available depending on browser/operating system in use.
Tips For Getting a Faster Internet Connection
Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees or other surcharges. Services and pricing are subject to change. All photos used within rcn.com are intellectual properties of their respective owners. Services are subject to terms and conditions of RCN’s subscriber agreements, on-line policies, and other applicable terms and conditions. Other restrictions may apply.
High-speed modem required for RCN High-Speed Internet service. If a data outlet is needed, an additional outlet fee may apply in addition to applicable installation fees. Actual speeds may vary and are not guaranteed.