About RCN  in

New York City 

Read up about the neighborhoods we provide service to, our local office addresses, our involvement in the community and where you can pay your bill.

Where We Are


In New York City, RCN’s network extends to the Upper West, Upper East, Lower West and Lower East sides of Manhattan and most of Queens including Long Island City (LIC), Astoria, Elmhurst, East Elmhurst, Flushing, Middle Village, Sunnyside, Woodside, Fresh Meadows, Forest Hills, Corona, Jackson Heights, Rego Park, Richmond Hills, Far Rockaway and Kew Gardens. Service is also available in select neighborhoods in Brooklyn (Trump Village).

Offices, Payment Centers & Rate Card Information


All payments accepted. Remote, Converter box, and Modem exchanges permitted. Please be sure to view our Equipment Return Policy before visiting any of our facilities.

  • RCN New York
    757 Third Ave
    New York, NY 10017
    See map
  •  
  • Mon-Fri 8:00am-6:00pm
    Sat Closed
    Sun Closed
  • All payments accepted. Remote, Converter box, and Modem exchanges permitted.
  • RCN New York
    33-16 Woodside Ave
    Long Island City, NY 11101
    See map
  •  
  • Mon-Fri 9:00am-1:00pm, 2:00pm-5:00pm
    Sat Closed
    Sun Closed
  • All payments accepted. Remote, Converter box, and Modem exchanges permitted. Swaps not permitted, except 3COM and RCA modems.
  • RCN Penn South
    365 West 28th Street
    New York, NY 10001
    See map
  •  
  • Tue-Thu 9:00AM - 5:00PM

To view the New York rate card information, click here.

Community Connections


RCN connects to more than homes and offices. In many ways, RCN connects to local communities. RCN New York City sponsors Summer Streets, a three-day event in which the streets of New York are opened up for walking, biking and other kinds of earth-friendly recreation.

RCN also sponsors the Manhattan Island Foundation’s New York City Swim Series, a 10-event tradition drawing swimmers from around the world. The series helps promote efforts to keep New York’s waterways clean.

Speaking of athletics, RCN is a proud sponsor of the Brooklyn Cyclones, the Class A minor league affiliate of the New York Mets.

Paying Your RCN Bill

Good news – you can choose to pay your bill online. It's quick, convenient and secure.

Pay your bill online

Or you can mail your payment to the following location:

RCN Corporation
PO Box 11816
Newark, NJ 07101-8116

For more help regarding your account or bill, please call 877.RCN.BILL .

Technical Help


For commonly-accessed help links, access our online help .

You can also call us 24/7 at 866.TECH.RCN (866.832.4726) or email us .

 

Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees or other surcharges. Services and pricing are subject to change. All photos used within rcn.com are intellectual properties of their respective owners. Services are subject to terms and conditions of RCN’s subscriber agreements, on-line policies, and other applicable terms and conditions. Other restrictions may apply.