Policies & Disclaimers 

Please be aware of the following RCN Policies & Disclaimers regarding our products, services, & the RCN.com web site.

Government, Business, and Regulatory

• Acceptable Use Policy (PDF, 46 KB)
• California Telecommunications Bill of Rights
• Privacy Policy
• Small Business General Terms and Conditions
• RCNMetro Terms and Conditions
• 2008 Equal Employement Opportunity Report (PDF, 68 KB)
• 2008 FCC Employment Reports:
   
  • Boston, MA (PDF, 1.3 MB)
  • Chicago, IL (PDF, 1.3 MB)
  • Fairfax, VA (PDF, 837 KB)
  • Lanham, MD (PDF, 831 KB)
  • Lehigh Valley, PA (PDF, 1.3 MB)
  • New York, NY (PDF, 338 KB)
  • Philadelphia, PA (PDF, 772 KB)
  • Wilkes-Barre, PA (PDF, 751 KB)
   
• Tax Definitions:
   
  • General
  • California
  • Illinois
  • Maryland
  • Massachusetts
  • New York
  • Pennsylvania
  • Virginia
  • Washington, DC

 

Web

• Online Shopping Terms and Conditions
• RCN.com Web Site Disclaimer

 

Internet

• Customer Terms and Conditions
• Equipment Return Policy
• Equipment We Support
• High Speed Internet Service Addendum
• High Speed Scope of Support
• Home Networking Addendum
• Home Networking Installation Agreement
• Internet Access Agreement
• RCN BlackBerry End User Agreement
• RCN Journal Agreement
• RCN Music and RCN Games Terms and Conditions
• Security Concerns

 

Cable TV

• Customer Terms and Conditions
• Equipment Return Policy
• Equipment We Support

 

Phone

• Customer Terms and Conditions
• Equipment Return Policy
• Equipment We Support
• Phone Online Service Agreement