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Help in New York City

Digital Video Recorders

Customers with Digital Video Recorders (DVRs)
 

Delve deeper into all of your DVR functionality, including live TV features, new search tools, and scheduling recordings. Simply click on a link below to download the applicable chapter.

  Chapter 1: Watching TV (1.6 MB, PDF)
A general guide to pausing, playing, rewinding and instant replaying Live TV.
 
  Chapter 2: Find TV Shows (2.1 MB, PDF)
Discover how to quickly find programming by time, channel, theme, title or keyword.
 
  Chapter 3: Saving TV Shows (1.6 MB, PDF)
In-depth details on recording single shows or reoccurring shows within a series.
 
  Chapter 4: Viewing Saved Shows (1.9 MB, PDF)
Detailed directions on accessing and playing all of your saved programming.
 
  Chapter 5: Managing Saved Shows (1.7 MB, PDF)
Instructions on manually or automatically erasing content to make room for new recordings.
 
  Chapter 6: Managing Your Upcoming Recordings (1.7 MB, PDF)
Specific information on how to find, modify or cancel upcoming recordings.
 
  Chapter 7: Managing Your Series Recordings (1.7 MB, PDF)
Step-by-step instructions on finding and canceling series recordings, and setting recording priorities.
 
  Chapter 8: Video Output Formats (1.6 MB, PDF)
Get help setting aspect ratios, like standard and widescreen, that are supported by your TV.

 

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