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Can I get RCN service?

MegaModem Mach 20  |   MegaModem Mach 10  |   MegaModem Mach 5  |   1.5 Mbps Cable Modem  |   Performance  |   System Requirements  |   What You Need For Speed  |   Modem Purchase

What You Need For Speed?

RCN’s MegaModem Mach 10 and MegaModem Mach 5 offer you the fastest residential cable modem speed bar none.

  RCN’s MegaModem Mach 10 offers you speeds of up to 10 Mbps and up load speeds of up to 800Kbps.
  RCN’s MegaModem Mach 5 offers you speeds of up to 5 Mbps and up load speeds of up to 384Kbps.

These unrivalled speeds far exceed any other internet provider in your area such as Verizon, SBC, Service Electric, Comcast or Time Warner.

Why are they so slow, and we’re so fast?

Because we can, and with their old legacy networks they can’t.
Because we’ve invested over $4 billion in building our MegaBand network so you can enjoy the internet the way it was intended to be – fast and uncapped.

While we strive to offer you these blazing speeds we CANNOT guarantee them for reasons that have to do with the way the internet works, and because of factors that have to do with your PC.

Why?

Three reasons come to mind:

  1. The Internet
  2. Your Cable Modem
  3. Your Computer

1. The Internet

Let us begin by explaining how the internet works.

The internet is in interconnected system of networks that connects computers around the world. The speed of the internet therefore is determined by the speed of the individual website you are trying to access. When testing the speed of your connection several factors come into play:

  The quality of the connection of the website you are trying to access. Think of it this way - If Manhattan was connected to New Jersey by a single lane bridge, even though the distance you travel is short, the traffic jam would have been very long. The same happens on the internet – if you try to access a website that has insufficient capacity, it will slow down your internet experience.
  The number of people trying to access the website at a given time. We’ll use the Manhattan example again. If you are trying to cross the Holland Tunnel during rush hour, you will be stuck in traffic.

2. Your Cable Modem

A cable modem is designed to operate over your cable TV lines. Because the coaxial cable used by RCN provides much greater bandwidth than telephone lines, a cable modem can be used to achieve extremely fast access to the World Wide Web. However, not all cable modems offer equal performance. While RCN approves a wide selection of cable modems to run on our network, in order to experience optimal performance we recommend you get one of the following cable modems:

  Linksys Cable Modem BEFCMU10
  Motorola SURFboard® Cable Modem SB5100
  Toshiba PCX 2200, 2500, 2600

3. Your Computer

Your PC is your terminal connecting to the internet. To ensure best performance we recommend the following:

A. While we support the following minimum requirements, RECOMMENDED minimum requirements are:

  Pentium III 500Mhz or better
  Windows 98SE or better
  128MB RAM memory
  10/100 Network Interface Card (NIC)

B. Do not connect your Cable Modem to your PC via a USB connection. A USB 1.0 connection is slower than your set cable modem speed, and therefore may slow you down.

C. Download all operating system patches. Microsoft updates their operating system frequently. Downloading these patches is critical to the performance of you PC.

D. Close all unnecessary programs when you download, or surf the internet. In order to experience the maximum speeds please close all programs that run in the background such as Instant Messaging software (AIM, ICQ etc), email clients (Outlook Express etc.), or any other program that is connected to the internet as you surf the internet. These program communicate over the same cable modem thus slowing your downloads.

E. Install a Virus Protection software on your PC., and update it often, or as required. RCN recommends you get McAfee Virus Scan and offers a monthly subscription for JUST $2.99/MO. To learn more about this offer please go to McAfee Virus Scan. In order to scan your PC for Free click here.

F. Install a firewall. Firewalls are designed to prevent unauthorized access to or from your computer. RCN recommends you get McAfee Firewall and offers a monthly subscription for JUST $3.49/MO. To learn more about this offer please go to McAfee firewall.

G. Remove and clear your PC from Spyware. Spyware is a general term for a program that surreptitiously monitors your actions on line. It is programming that is put on your computer to secretly gather information about the you and relay it to advertisers or other interested parties. Because these programs connect to the internet, they may slow your internet experience down. In order to remove their programs RCN recommends that you get McAfee Virus Scan and offers a monthly subscription for just $2.99/MO.

H. If you are using a wireless internet connectivity, your speed may be slower than your actual cable modem speed.

By following the above steps, you should greatly increase your cable modem speed.

To order RCN high speed internet, please call 1.877.726.7777.

Need help with your Internet service? Visit RCN Help.
Tell your friends about us and get a discount on your next bill.


 
 
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