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RCN’s Customer Center is your connection to helpful tools and sophisticated products. From here you get fast, around-the-clock access to the information you want with a few clicks. It’s your starting point to accessing the essentials - tips for using your RCN services, webmail access, exclusive promotions, support videos and guides plus so much more.

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How To
How to Get the Most out of Your Speed

Get the Most out of Your Speed

To make sure you have the best online experience at amazing speeds we also have tips and tricks to keep you going fast.

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News & Info
Movers

Moving Offers

With flexible two-hour appointment windows and great move-in offers we’ll have you connected even before you’ve unpacked.

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News & Info
Why Do Rates Increase

Truth About Programming Costs

Programming fees paid to networks, sports channels, and retransmission fees from local broadcasters are growing at an alarming rate.

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News & Info
About RCN Business Services

RCN Business Services

RCN Business is a facilities-based provider that offers extensive fiber density with redundancy and superior performance.

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How To
Refer a Friend

Refer a Friend

Referring is easy. With RCN's Refer A Friend program, you'll get one month of free service, up to $50 credit for every friend you connect to RCN.

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How To
Our Locations & Payment Centers

Locations & Payment Centers

We are proud to offer services to you! Find office locations and payment centers or visit a city's individual page.

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Thank You
Bowl for Kids’ Sake

Bowl for Kids’ Sake

Every year, half a million people across America unite to raise money to support Big Brothers Big Sisters through their signature event, Bowl for Kids’ Sake.

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How To
Power Cycling your Cable Modem

Power Cycling your Modem

When you power-cycle a cable modem, it's best if the computer is off, so shutdown all programs and turn the computer off.

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How To
Stormwatch

Resetting your TiVo

You can restart your TiVo from the menus or manually. Note that your TiVo may take up to 15-20 minutes to restart.

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How To
RCN equipment returns

Returning your Equipment

RCN appreciates your efforts to return our equipment. We provide you with a prepaid UPS shipping label.

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How To
RCN Channel Line-ups

RCN Channel Line-ups

With hundreds of channels available, there's always something on. Watch an amazing lineup of digital channels.

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How To
Using RCN Voicemail

Using RCN Voicemail

With the RCN voicemail system you can receive, send, store and retrieve phone messages.

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TiVo© and the TiVo logo are trademarks or registered trademarks of TiVo Inc. and its subsidiaries worldwide.

I have always had positive experiences with RCN. The small details make a difference. Thank you and keep up the good work.

Award
Winning


2016
Overall
Satisfaction


2015
Top Consumer
Recommended


Readers Choice
2 Years
in a Row

Reprinted from www.pcmag.com with permission. © 2016 Ziff Davis, LLC. All Rights Reserved.

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