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RCN Customer Center.

RCN’s Customer Center is your connection to helpful tools and sophisticated products. From here you get fast, around-the-clock access to the information you want with a few clicks. It’s your starting point to accessing the essentials - tips for using your RCN services, webmail access, exclusive promotions, support videos and guides plus so much more.

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News & Info
Stormwatch

Stormwatch

When major weather events threaten our area, we take extra measures to deploy a variety of technical resources to strategic locations near the potential path of the storm, so we can respond immediately to any damage.

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Thank You
2016 Customer Appreciation Sweepstakes

Customer Appreciation Sweepstakes

Tons of great prizes, plenty of chances to win! RCN is giving away a GoPro Hero+ action camera, FitBit Surge, iPod Nano, DVD collections, gift cards, and much more!

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Pink Out
Pink Out: Breast Cancer Awareness

Pink Out: Breast Cancer Awareness

October is Breast Cancer Awareness Month, an annual campaign to increase awareness of this terrible disease that takes away our daughters, sisters, and mothers.

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Thank You
Customer Service Week

RCN Customer Service Week

This week, we say “Thank You!” to all RCN employees who work behind-the-scenes to ensure that our customers have the best possible experience with their RCN services.

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News & Info
Movers

Moving Offers

With flexible two-hour appointment windows and great move-in offers we’ll have you connected even before you’ve unpacked.

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News & Info
Why Do Rates Increase

Truth About Programming Costs

Programming fees paid to networks, sports channels, and retransmission fees from local broadcasters are growing at an alarming rate.

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News & Info
About RCN Business Services

RCN Business Services

RCN Business is a facilities-based provider that offers extensive fiber density with redundancy and superior performance.

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How To
Our Locations & Payment Centers

Locations & Payment Centers

We are proud to offer services to you! Find office locations and payment centers or visit a city's individual page.

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How To
Power Cycling your Cable Modem

Power Cycling your Modem

When you power-cycle a cable modem, it's best if the computer is off, so shutdown all programs and turn the computer off.

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How To
Stormwatch

Resetting your TiVo

You can restart your TiVo from the menus or manually. Note that your TiVo may take up to 15-20 minutes to restart.

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How To
RCN equipment returns

Returning your Equipment

RCN appreciates your efforts to return our equipment. We provide you with a prepaid UPS shipping label.

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How To
RCN Channel Line-ups

RCN Channel Line-ups

With hundreds of channels available, there's always something on. Watch an amazing lineup of digital channels.

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How To
Using RCN Voicemail

Using RCN Voicemail

With the RCN voicemail system you can receive, send, store and retrieve phone messages.

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