RCN Home |  RCN Metro |  RCN Small Business 
Can I get RCN service?
  Shop Online  |  Special Offers  |  Internet  |  Cable TV  |  Phone  |  Webmail  |  My RCN  |  Company  |  Contact  |  Help  
Can I get RCN service?

Privacy  |   Identify Your Callers  |   Forward Your Calls  |   Make Dialing Easier  |   Messaging  |   Distinctive Ringing  |   Per Use Features  |   Make Yourself Available While You're On The Phone


Call Return Unlimited
To Activate Call Return:
1. Lift the receiver and listen for a dial tone
2. Dial *69 (1169 for rotary phones and pulse-dialing phones)
3. A voice announcement will provide the telephone number, date, and time of your last incoming phone call
4. The voice announcement will offer to return this call automatically
5. Press 1 if you would like to return the call
6. If the called party is busy, listen for the confirmation announcement and hang up
7. *69 will attempt to connect you to this number for the next 30 minutes
8. Your phone will ring distinctively when the connection is made
9. Pick up the phone and wait for the called party to answer
 
To Cancel Call Return:
1. Lift the receiver and listen for dial tone
2. Dial *89 (1189 for rotary phones and pulse-dialing phones)
3. Listen for confirmation announcement
4. Hang up

Back to Top

 

RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.


  How do I change my billing account information?  
  How do I pay my bill online?  
  How do I use my phone features?  
  Where did my favorite TV channel go?  
  How do I set up my email software?  
  How do I change my email password?  
  I forgot my password. How do I get my email?  
  How do I view my bill history?  
  How do I set up new email accounts?
 
   
Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


 
  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 
  

Download Adobe Acrobat Reader to view this file.

 
Careers | Investor Relations | Policies & Disclaimers | Privacy Policy
 
©2008 RCN Corporation. All rights reserved