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Can I get RCN service?

Privacy  |   Identify Your Callers  |   Forward Your Calls  |   Make Dialing Easier  |   Messaging  |   Distinctive Ringing  |   Per Use Features  |   Make Yourself Available While You're On The Phone


Anonymous Call Rejection
Don't want to speak to "Anonymous?" Automatically rejects "Private", "Blocked" or "Anonymous" callers and/or callers who use Per Call Blocking or Caller ID Blocking. This feature is free when you subscribe to our Ultra Feature Deluxe Package.

 Directions to Activate Anonymous Call Rejection
 Directions to Deactivate Anonymous Call Rejection

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Call Block
Is there someone you don't want to talk to? Prevent future calls; build a directory (up to ten numbers) of those numbers that you do not wish to receive incoming calls from. This feature can be purchased on a monthly basis or on a per use basis.

If purchased on a per use basis, a small fee will be charged once every 24 hours while the Call Block feature is activated. To deactivate Call Block on a per use basis, remove all telephone numbers stored in the directory list.

 Directions to Activate After an Unwanted Call is Received
 Directions to Deactivate Call Block
 Directions For Blocking a Specific Number

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Caller ID Blocking (Subscription only)
Want to prevent people from seeing your name and number on their caller ID display unit? With Caller ID Blocking, every call you make from your home phone will display "Private" or "Anonymous" on the called party’s display unit, instead of your name and number.

 Directions to Deactivate Caller ID Blocking

Selective Call Acceptance *
Ever wish you could restrict your incoming calls to only come from certain telephone numbers? Now you can! With Selective Call Acceptance, you program up to ten telephone numbers from which incoming calls will be allowed to reach you. All other incoming calls will not get through to you and your telephone will not ring.

 Directions to Add a Telephone Number to Your List
 Directions to Remove a Telephone Number From Your List

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* Not available in Chicago

RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.


  How do I change my billing account information?  
  How do I pay my bill online?  
  How do I use my phone features?  
  Where did my favorite TV channel go?  
  How do I set up my email software?  
  How do I change my email password?  
  I forgot my password. How do I get my email?  
  How do I view my bill history?  
  How do I set up new email accounts?
 
   
Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


 
  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 
  

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