Voice Mail
You’ll never miss a call again with this
feature. Choose from three Voice Mail packages: Basic, Value,
and Family, depending on the maximum minutes of message storage
you’ll need. When you lift your receiver, an intermittent
dial tone will let you know that you have a new voice message
waiting in your voice mailbox. Subject to availability.
| Basic |
Value* |
Family |
| 1 Mailbox |
1 Mailbox |
2 to 4
Mailboxes |
| 2 Minute
Greeting Length |
2 Minute
Greeting Length |
2 Minute
Greeting Length |
| Holds 20
Messages |
Holds 30
Messages |
Holds 20
Messages per Mailbox |
| Store Played
Messages for 30 Days |
Store Played
Messages for 30 Days |
Store Played
Messages for 28 Days |
| Store Unplayed
Messages for 30 Days |
Store Unplayed
Messages for 30 Days |
Store Unplayed
Messages for 21 Days |
* Value Voice Mail is not available to
Philadelphia, Queens, and Southeast
New York customers. Value Voicemail is not available in feature
packages.
| Setting up your
RCN Voice Mail Service |
The first time you
access your voice mailbox, a user-tutorial
will help you: |
 |
Change your passcode |
|
Record a greeting |
|
Record a name |
To begin, access your voice mailbox from
any phone. Your voice mailbox number is your ten-digit telephone
number. Your voice mailbox passcode (until you elect to change
it) is preset to the last four digits of your telephone number.
After you enter your voice mailbox number, you should
press the * key. Not pressing the * key will take you to leaving
a message.
(If you have a family mailbox, your main mailbox and all sub
mailbox passcodes are also preset to the last four digits of
your home telephone number.)
 Directions
to set up your Basic or Value Mailbox
Directions
to set up your Basic or Value Mailbox (Chicago)
Directions
to set up your Family Mailbox
Directions
to set up your Family Mailbox (Chicago)
Directions
to set up your Voice Mailbox
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| Basic
Function Keys (Basic, Value, Family) |
| * |
to move backwards
5 seconds in a message |
| # |
to move forward
5 seconds in a message |
| 1 |
to pause for
30 seconds, then any other key to resume. |
| T |
to move to the
top of your next message without changing the message
status |
| X |
to exit or X
* to return to welcome prompt to access another
mailbox |
Value Voicemail is not available
in feature packages. |
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| Voicemail
Access Numbers |
California
(Los Angeles Area) |
Carson
City |
310.872.3123 |
| California |
Burlingame |
650.458.6245 |
| California |
Daly
City |
415.341.6245 |
| California |
Redwood
City |
650.679.6245 |
| California |
San
Francisco Bay Area |
415.341.6245 |
| California |
San
Mateo |
650.458.6245 |
| California |
South
San Francisco |
650.273.6245 |
| Chicago |
Chicago |
312.650.6245
773.855.6245
847.213.6245 |
| Massachusetts |
All
areas |
617.670.9999 |
| New
York |
Manhattan |
212.842.6245 |
| Maryland |
Washington DC, Maryland, Virginia |
202.248.6245 |
| New
York |
Queens
Each access number is a local call from you home
calling area. However please use the access number
that corresponds to the first six digits of your
home telephone number |
718-223-6245
718-577-6245
718-606-6245
718-305-6245
|
| Pennsylvania |
Lehigh
Valley, Allentown |
610.351.6245 |
| Pennsylvania |
Chester,
Eddystone, Woodlyn |
484.487.6245 |
| Pennsylvania |
Swarthmore,
Morton |
484.478.6245 |
| Pennsylvania |
Glenolden,
Folcroft, Folson, Holmes, Riddley Park, Norwood,
Prospect Park, Sharon Hill, Crum Lynne, Darby, Tinicum |
484.494.6245 |
| Pennsylvania |
Upper
Darby, Primos, Secane, Lansdowne, Drexel Hill, Clifton
Heights |
484.461.6245 |
| Virginia |
Washington DC, Maryland, Virginia |
202.248.6245 |
| Washington DC |
Washington DC, Maryland, Virginia |
202.248.6245 |
|
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|
