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Can I get RCN service?

Privacy  |   Identify Your Callers  |   Forward Your Calls  |   Make Dialing Easier  |   Messaging  |   Distinctive Ringing  |   Per Use Features  |   Make Yourself Available While You're On The Phone


Caller ID Deluxe
Know the name and number of the person calling before you pick up the phone. On your display you’ll get the listed name and number of the phone your caller is dialing from. Your caller ID box will display the first 15 characters of the calling party’s name.

Call Return Unlimited
Automatically redial the last number that called you. Just dial *69. You will get the number, date, and time of the last person who called you. You can call them back automatically by pressing 1 or write the number down and call them when you have time.

 Directions to Activate Call Return
 Directions to Cancel Call Return

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Call Waiting ID Deluxe
Know the name and number of your Call Waiting caller. If your present conversation is important, you don’t want to leave it for just any caller. See the name and number of who’s beeping on your caller ID display unit. You must also subscribe to Caller ID Deluxe and Call Waiting.

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RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.


  How do I change my billing account information?  
  How do I pay my bill online?  
  How do I use my phone features?  
  Where did my favorite TV channel go?  
  How do I set up my email software?  
  How do I change my email password?  
  I forgot my password. How do I get my email?  
  How do I view my bill history?  
  How do I set up new email accounts?
 
   
Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


 
  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 
  

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