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Can I get RCN service?

Privacy  |   Identify Your Callers  |   Forward Your Calls  |   Make Dialing Easier  |   Messaging  |   Distinctive Ringing  |   Per Use Features  |   Make Yourself Available While You're On The Phone


Call Forwarding Busy Line/Don’t Answer
Pre-select where your calls are forwarded when you’re on the phone or away from it. When you order this service, you pick the telephone number to which your calls will be forwarded. You also select the number of rings on your line before your calls will be forwarded. The number to where your calls are forwarded can only be changed by contacting RCN.

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Call Forwarding Variable
Your callers can always find you — that is, when you want them to. Transfer all your incoming calls to another number. You can activate or deactivate this feature whenever you choose, plus change the number to where your calls will be forwarded.

 Directions to Activate Call Forward Variable
 Directions to Confirm Call Forward Variable is Active
 Directions to Deactivate Call Forward Variable

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Remote Call Forward
For your long distance callers, you can pick up the tab. Allows callers in other cities to call a local number in their own city and be automatically forwarded, toll free, to a distant location. You, the Remote Call Forward subscriber, will be reverse billed for the long distance portion of the call at a direct dialed rate.

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Select Forward
Allows you to select up to ten phone numbers from which incoming calls will be forwarded to another number of your choice. Only calls from the numbers you choose will be forwarded.

 Directions to Add Numbers to Your List
 Directions to Add the Last Incoming Number
 Directions to Cancel Select Forward

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Ultra Call Forward
Things can change even when you’re on the road. Now you can activate, deactivate, or change the destination number of your Call Forward Variable feature while you are away from home. Just dial the Ultra Call Forward access number and enter your PIN.

 Directions to Activate Ultra Call Forward
 Directions to Deactivate Ultra Call Forward

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RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.


  How do I change my billing account information?  
  How do I pay my bill online?  
  How do I use my phone features?  
  Where did my favorite TV channel go?  
  How do I set up my email software?  
  How do I change my email password?  
  I forgot my password. How do I get my email?  
  How do I view my bill history?  
  How do I set up new email accounts?
 
   
Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


 
  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 
  

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