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Can I get RCN service?

Privacy  |   Identify Your Callers  |   Forward Your Calls  |   Make Dialing Easier  |   Messaging  |   Distinctive Ringing  |   Per Use Features  |   Make Yourself Available While You're On The Phone


Call Waiting
"BEEP" -- someone else is calling while you’re on the phone. When you’re on the phone, a beep let’s you know you have another call. Hit the receiver button to put your first call on hold and answer the second. Hit it again to go back to your first call.

 Directions to Cancel Call Waiting

Three-Way Calling
Conference a third party into your conversation.

 Directions to Add a Third Person to Your Conversation
 Directions to Disconnect the Third Person

Hunting *
Your callers won’t need to go hunting for your open line. If you have multiple lines, this feature will search for an available line to connect your incoming calls. If all your lines are busy, Hunting will try each line one more time before the caller receives a busy signal.

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* Not available in Chicago

RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.


  How do I change my billing account information?  
  How do I pay my bill online?  
  How do I use my phone features?  
  Where did my favorite TV channel go?  
  How do I set up my email software?  
  How do I change my email password?  
  I forgot my password. How do I get my email?  
  How do I view my bill history?  
  How do I set up new email accounts?
 
   
Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


 
  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 
  

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