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Can I get RCN service?

Privacy  |   Identify Your Callers  |   Forward Your Calls  |   Make Dialing Easier  |   Messaging  |   Distinctive Ringing  |   Per Use Features  |   Make Yourself Available While You're On The Phone


Priority Call
Directions for Activation:
1. Dial *61 (1161 for rotary or pulse-dialing telephones)
2. You will hear an announcement of the current status of the service: "ON" or "OFF"
3. A recording will help you create a list or add, delete, or verify the numbers on your Priority Call list
4. Follow the instructions carefully
 
To add the number of the last incoming call to your list:
1. Hang up
2. Before receiving another call, pick up the receiver and dial *61 (1161 for rotary or pulse dialing phone)
3. A recording will help you create a list or add, delete, or verify the numbers on your Priority Call list
4. Follow the instructions carefully
 
To Deactivate Priority Call:
1. Lift receiver and listen for a dial tone
2. Dial *81 (1181 for rotary or pulse dialing phone)
3. A recording will help you remove telephone numbers from your list
4. Follow the instructions carefully

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* Distinctive Ringing not available in Chicago

RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.


  How do I change my billing account information?  
  How do I pay my bill online?  
  How do I use my phone features?  
  Where did my favorite TV channel go?  
  How do I set up my email software?  
  How do I change my email password?  
  I forgot my password. How do I get my email?  
  How do I view my bill history?  
  How do I set up new email accounts?
 
   
Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


 
  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 
  

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