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Can I get RCN service?

Privacy  |   Identify Your Callers  |   Forward Your Calls  |   Make Dialing Easier  |   Messaging  |   Distinctive Ringing  |   Per Use Features  |   Make Yourself Available While You're On The Phone


Repeat Calling
To Activate:
1. Hang up after you receive a busy signal
2. Lift the receiver and listen for a dial tone
3. Dial *66 (1166 for rotary phones and pulse-dialing phones)
4. A voice announcement will instruct you to hang up
5. Repeat Dialing will try to make a connection for the next 30 minutes
6. When the call is connected, your phone will ring distinctively
7. Pick up the phone and wait for the called party to answer
 
To Deactivate:
1. Lift the receiver and listen for a dial tone
2. Dial *86 (1186 for rotary phones and pulse-dialing phones)
3. A voice announcement will state that your Repeat Dial feature has been deactivated
4. Hang up

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Speed Call 8
1. Lift receiver
2. Listen for dial tone
3. Press *74 (1174 for rotary or pulse-dialing phones)
4. Listen for dial tone
5. Press one of the speed code digits on your telephone's keypad (2 through 9)
6. Dial the desired number
7. Listen for the confirmation tone
8. Hang up
9. Repeat steps for other speed dial codes
*To remove a number from a Speed Call List, you must replace it with another telephone number.

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Speed Call 30
1. Lift receiver
2. Listen for dial tone
3. Press *75 (1174 for rotary or pulse-dialing phones)
4. Listen for dial tone
5. Press one of the speed code digits on your telephone's keypad (20 through 49)
6. Dial the desired number
7. Listen for the confirmation tone
8. Hang up
9. Repeat steps for other speed dial codes
*To remove a number from a Speed Call List, you must replace it with another telephone number.

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RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.


  How do I change my billing account information?  
  How do I pay my bill online?  
  How do I use my phone features?  
  Where did my favorite TV channel go?  
  How do I set up my email software?  
  How do I change my email password?  
  I forgot my password. How do I get my email?  
  How do I view my bill history?  
  How do I set up new email accounts?
 
   
Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


 
  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 
  

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