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Can I get RCN service?

Have a question? If you can't find the answer in our help pages, contact us via email.


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Minimum System Requirements

What are RCN's minimum hardware / software requirements?

NOTE: RCN's minimum requirements may be slightly higher than the requirements supplied by Microsoft or Apple.

Operating System Minimum Requirements Link
Windows 95 * Processor 75Mhz min
32MB RAM
60MB free hard disk space
click here    
Windows 98 / SE * Processor 75Mhz min
32MB RAM
60MB free hard disk space
click here
Windows ME * Processor 75Mhz min
32MB RAM
60MB free hard disk space
click here
Windows 2000 ** Processor 133Mhz min
64MB RAM
650MB free hard disk space
click here
Windows XP ** Processor 233Mhz min
64MB RAM
1.5GB free hard disk space
click here
     
O/S 8.6.1 - 9.x PowerPC or iMac G3
32MB RAM
90MB free hard disk space
click here
O/S X.x Power Mac G3, G4, G4 Cube; iMac; PowerBook G3, G4; iBook; or eMac computer
128MB RAM
Built-in display or a display connected to an Apple-supplied video card
3GB free hard disk space.

Mac OS X does not support the original PowerBook G3 or processor upgrade cards.

click here

* Note: Limited Support - RCN support is limited to setup of mail and news clients, basic setup of dialers, network interface cards and checking dialer and network settings. No support for advanced diagnostics, TCP/IP troubleshooting, Winsocks, or other communications related problems.

** Note: Support is limited to setup of mail and news clients, basic diagnostics/setup of dialers and dialer settings, network interface card settings, basic TCP/IP settings, network and communications settings.

 

 

RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.


  How do I change my billing account information?  
  How do I pay my bill online?  
  How do I use my phone features?  
  Where did my favorite TV channel go?  
  How do I set up my email software?  
  How do I change my email password?  
  I forgot my password. How do I get my email?  
  How do I view my bill history?  
  How do I set up new email accounts?
 
   
Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


 
  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 
  

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