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Can I get RCN service?

Have a question? If you can't find the answer in our help pages, contact us via email.


FAQs  |   Troubleshooting
Cable TV Channel Lineup Changes

From time to time, RCN may need to alter your channel lineup. There are many reasons this may happen. Contractual negotiations with networks, or a reorganization of channels to make room for future services are just two possible reasons.

RCN always notifies its customers of channel line-up changes before they occur. However, if you missed the notification that you received by mail, these pages contain all channel line-up changes made in the last 6 months.

Please select your market:

 

RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.


  How do I change my billing account information?  
  How do I pay my bill online?  
  How do I use my phone features?  
  Where did my favorite TV channel go?  
  How do I set up my email software?  
  How do I change my email password?  
  I forgot my password. How do I get my email?  
  How do I view my bill history?  
  How do I set up new email accounts?
 
   
Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


 
  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 
  

Download Adobe Acrobat Reader to view this file.

 
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