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Have a question? If you can't find the answer in our
help pages, contact us via email. |
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| FAQs |
Troubleshooting
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Cable TV Troubleshooting - How
do I set Parental Locks?
Parental
locks prevent certain stations from appearing on your television.
Follow these steps to set up your parental Locks:
| Digital Converters
( DCT5100, DCT2000, DCT1000) |
| 1. |
Press MENU on your RCN remote
control to get to the MAIN MENU of the TV Guide interactive
on your TV screen. |
| 2. |
From the MAIN MENU page, select
"PARENTS". |
| 3. |
A small window will pop up
and prompt you for a passcode. Enter in your passcode
(if you do not know what your passcode is, call a Customer
Service Representative at 1-800-RING-RCN). |
| 4. |
The PARENTAL CONTROL screen
will now show. You can set your locks by Program Title,
TV Rating, Movie Rating, or even a specific channel. This
page also has an area that you can make sure that Adult
Programming titles in the on-screen lineup will just show
as ADULT PROGRAMMING, and not the specific title. Another
feature here is Master Locks. If set to YES, you can bypass
your locks without having to set them again later. You
can also restore all locks from this function. |
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| Analog Converters
(CFT2200): |
| 1. |
On the main menu, select "Control
Program Viewing". |
| 2. |
Select "Set Parental Control". |
| 3. |
You can set you Parental Locks
by Channel, Rating, or Time. |
| 4. |
To activate, go to the MAIN
MENU again and select "Activate Parental Control", then
press [EXIT] on your remote. |
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| Analog Converters
(CFT2000): |
| 1. |
Press MENU on the top of the
converter. The on-screen menu will show. |
| 2. |
Press "7 CONTROL PANEL" on
the main menu. |
| 3. |
Select "4 Set Passwords" on
the Control Panel. |
| 4. |
Select "1 Parental Control". |
| 5. |
You will be prompted for your
current passcode. |
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Analog Converters
(SA8610x):
From the Main Menu, highlight and select PARENTAL CONTROL
using the arrow keys and SELECT key on the remote control
or buttons #2 and #3 on the 8600X.
The Parental Control Page shows the following options: |
| 1. |
Watch Locked Channels (Use
this option to watch of programming that is currently
locked- You must have your passcode to do this-- if you
do not know what your passcode is, call a Customer Service
Representative at 1-800-RING-RCN). |
| 2. |
Change Locked Channel List
(Use this option to change the list of programming that
is currently locked- You must have your passcode to do
this-- if you do not know what your passcode is, call
a Customer Service Representative at 1-800-RING-RCN). |
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Analog Converters
(SA8600):
From the Main Menu, select PARENTAL CONTROL.
The Parental Control Page shows the following options: |
| 1. |
Select "CHANGE PARENTALLY
CONTROLLED CHANNELS". |
| 2. |
Enter your 4 digit passcode
to access (if you do not know what your passcode is, call
a Customer Service Representative at 1-800-RING-RCN). |
| 3. |
Follow the on-screen instructions.
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RCN makes setting up your email software
quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.
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Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.
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