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Can I get RCN service?
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Can I get RCN service?

Have a question? If you can't find the answer in our help pages, contact us via email.


4 Ways to Pay Your Bill
For your convenience, RCN offers several great ways to pay your monthly bill. Choose the one that's right for you.

1.   Make your payment online.
You can pay your RCN bill right from your computer using our Web Self-Care service. Register and create your web account, then use the system to make your payment. You can use our online service to pay by Direct Debit (EFT) "One-time Payments". A one time withdrawal of funds directly from the bank account of your choice (checking or savings). You can also establish automatic monthly payments using Direct Debit (EFT) from your checking or savings account online. Once you establish direct debit with RCN, making payments is hassle free because your payment is automatically deducted from your account on a monthly basis.
 
2.   Make your payment through our automated phone system.
We accept one-time credit/debit card (Visa and MasterCard) payments via our automated phone system at 1-800-746-4726 or via a Customer Service Professional. (Convenience Fees apply.)
 
3.   Make your payment by mail.
You can pay your RCN bill in the traditional fashion – through the U.S. mail. RCN will send you a paper bill in the mail each month. Once you receive the bill, simply return the enclosed bill stub to RCN along with your payment in the form of a check or money order.

Please mail your payments to the location below. If you'd rather pay your bill in person, visit our locations and payment centers page to find a list of locations.

RCN Corporation
PO Box 747089
Pittsburgh, PA 15274-7089
 
4.   Make your payment in person.
You can make your payment in person using one of RCN's many convenient payment locations. Click here to look up a payment location nearest you. Don’t forget to review that location's business hours. Stop by the location nearest you and leave your payment with a customer service representative. Our payment locations accept cash, checks, money orders or credit cards (Visa and MasterCard).
 

RCN proudly accepts:

 

 
RCN makes setting up your email software quick and easy. Using our EZ Email Set up page makes configuring your mail a matter of point and click.
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Think you have a computer virus? RCN offers a free online tool that searches your computer for viruses, including the latest "in the wild" viruses and displays a list of infected files.


  		  
Download RCN's handbook for all the features and instructions for cable TV, phone and internet.

  All areas except Chicago (PDF, 1.28 MB)
  Chicago only (PDF, 1.28 MB)

Also available are the new RCN Email and Dial-up Configuration Instructions (PDF, 1.65 MB).
 		   

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