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Updating Account Info

Update Your RCN Account Information

If you find yourself in need of making changes to your RCN account information, you’ve come to the right place. Whether you need to change your name on the account as a result of a change in your marital status, or you need to transfer ownership of RCN equipment to a roommate or spouse, you can do so by submitting a name change request. Call us at 1.800.RING.RCN and a Customer Service representative would be happy to assist you.


*Not all contracts are transferable. If you are under contract with RCN, please refer to the terms and conditions of your contract. A credit check and service deposit may be required. A processing fee may apply.


Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees or other surcharges. Services and pricing are subject to change. All photos used within are intellectual properties of their respective owners. Services are subject to terms and conditions of RCN’s subscriber agreements, on-line policies, and other applicable terms and conditions. Other restrictions may apply.