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   How is Video ON DEMAND different from Pay Per View?
   How much does RCN Video ON DEMAND Cost?
  How many times can I see the movie I selected?
  Can I block my children from watching VOD movies while I'm not home?
  How many and what kind of movies does the service offer?
  How often do the titles in your library change?
  How do I pay for the movies I select?
  How many programs can I order at one time?
  Can I see my VOD order through all of my converters?
  Can I cancel a Video On Demand movie once I order it?
  Can I see my VOD order in WIDESCREEN format?



How is Video ON DEMAND different from Pay Per View?
Video ON DEMAND allows you to order movies instantly from the library of titles available when you want to watch them. It has more selections and categories than Pay-Per-View. Currently, Pay-Per-View has specific times when a movie will start and finish, and only allows you to watch one movie at a time. Video ON DEMAND starts when you are ready, allows you to watch the movie as many times as you would like within the 24 hour rental period. You can control it just like a VCR with Pause, Play, Rewind, and Fast Forward!

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How much does RCN Video ON DEMAND Cost?
There is no additional cost to access the service when you rent RCN's digital converter box. You pay only when you select a movie to watch. Most movies costs the same as if you rented them from a video store, usually between $3.99 and $4.99 per rental period. Adult titles cost $11.99 per rental period.

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How many times can I see the movie I selected?
Once you make your selection, you can watch that movie as many times as you like for a 24 hour period. Once the 24 hours is up, you must choose the movie again and pay an additional fee.

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Can I block my children from watching VOD movies while I'm not home?
Yes, RCN Video ON DEMAND offers parental controls. It also employs purchase codes to prevent unauthorized purchases. This way you can always be sure of knowing what your children are watching through RCN Video ON DEMAND.

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How many and what kind of movies does the service offer?
RCN Video ON DEMAND offers a library of approximately 300 titles providing about 600 hours of entertainment. Our library includes titles in categories such as movies, kids, ESPN, TV classics, Spanish language programming, and special events such as concerts and wrestling.

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How often do the titles in your library change?
Our library is updated regularly, bringing you as much as 120 hours of new programming each month including the latest new movie releases.

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How do I pay for the movies I select?
The rental charge is added to your cable bill each month. It will appear in a separate section of your bill with the title you ordered clearly displayed.

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How many programs can I order at one time?
There is no limit on purchases. You can order as many as you like. Purchased movies are indicated by a checkmark. The checkmark indicates programs you have ordered that are available for viewing.

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Can I see my VOD order through all of my converters?
Video ON DEMAND works on a "per box" basis. The ON DEMAND event that you order is downloaded specifically to the converter you order it from. You need to purchase VOD on every specific converter that you want to view it on. Additional fees apply.

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Can I cancel a Video On Demand movie once I order it?
You may cancel a movie through the order screen in the first three minutes after you order it. It may not be cancelled any other way. This includes calling RCN Customer Service.

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Can I see my VOD order in WIDESCREEN format?
RCN broadcasts all VOD content in the format that it arrives from the broadcasters. If the broadcaster sends the content in Widescreen, RCN broadcasts the content in Widescreen. The same is true for Fullscreen.

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To order Video ON DEMAND call 1.888.726.3000.


 
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