Computer Requirements

Our advanced fiber-optic network and the cable modem installed in your home deliver a fast Internet connection, but your computer plays an important part. To ensure functional and optimal performance, check to see if your computer meets our recommended system requirements.

RCN highly recommends that you have the Ethernet card installed and tested by a computer technician to ensure proper functionality. Most MACs come pre-installed with an Ethernet card; however, if an Ethernet card is not installed you will need to install one.

 
System Requirements
PC
MAC/Apple
 
Operating System
Windows XP, Windows Vista, Windows 7
OSX 10.5 (Leopard), OSX 10.6 (Snow Leopard)
Processor
Pentium-class (or equivalent), 450 MHz (800 MHz or greater recommended)
G3 or higher, or Intel Processor
Memory (RAM)
128 MB (256 MB recommended)
256 MB or higher
Free Hard Drive Space
300 MB (500 MB recommended)
300 MB (500 MB recommended)
Networking Capability
Ethernet Card with RJ45 connector or Open USB port
Ethernet card with RJ45 connector, Open slot, or USB port
Browser
Chrome 41.x
Internet Explorer 9.x / 8.x
Firefox 2.x / 3.x
Safari 3.x / 4.x
Firefox 2.x / 3.x
Other
CD/DVD drive, sound card and speakers recommended
CD/DVD drive, sound card and speakers recommended

RCN will provide support for other browser and operating system releases on a best effort basis only, and cannot guarantee optimal performance. Please note that your computer system, as well as certain broadband services, may require resources beyond RCN’s minimum standards. All services may not be available depending on browser/operating system in use.

High-speed modem required for RCN High-Speed Internet service. If a data outlet is needed, an additional outlet fee may apply in addition to applicable installation fees. Actual speeds may vary and are not guaranteed. The actual range and reliability of a wireless network is affected by a number of factors. Downstream data speed may be affected by whether the data accessed is cached or non-cached; Internet-related factors, such as the location and configuration of each accessed server; internal network factors, including customer compliance with RCN usage policies set forth in the acceptable usage policy; the level of overall traffic; and the customer’s computer configuration. RCN's FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our broadband Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC).

The availability of services, pricing and offerings displayed on this site are for residential new RCN customers only. Commercial and business pricing and service offerings differ.

I highly recommend RCN to everyone!

Award
Winning


2016
Overall
Satisfaction


2015
Top Consumer
Recommended


Readers Choice
2 Years
in a Row

Reprinted from www.pcmag.com with permission. © 2016 Ziff Davis, LLC. All Rights Reserved.

Switching Is Easy

With same-day installation, two-hour service windows and 24/7 customer support, switching to RCN has never been easier.

Read Our Pledge