Customer Center

Ready to take care of business? From here you can access your webmail, learn about exclusive customer promotions, pay your bill online, get tips for using your RCN services, join Customer Rewards and more. Got a question? Send us an email or just call 800.746.4726.

Getting Started with...

Digital Cable TV

Converter Boxes

Access information about setting up your television and converter box.

Video On Demand

Learn how to use Video On Demand.

High Speed Internet

Learn About Webmail

Explore the ins and outs of RCN webmail.

Resetting Your Cable Modem

Need help with your cable modem? Read our FAQs.

Phone

Using Your Voicemail

Learn how to access your voicemail.

Local Updates

TiVo Premiere has arrived

TiVo Premiere is now available. Find out how to get it.

Announcements

RCN Has 100 HD Channels!

Add them all to your lineup today. And for a complete list of all the channels now available in HD, please click here.

Customer Resources

Customer Center Account

Webmail

High-Speed Internet

Digital Cable TV

Phone

Come Home to RCN!

When you come home to RCN, you’re connecting to a competitive digital entertainment provider that is committed to bringing customers the best digital cable TV, high-speed Internet and phone bundles to homes in and around Boston, Chicago, New York City, the Lehigh Valley, Philadelphia and Washington, D.C. over a reliable network of fiber-optic cables.

In Boston, we provide service to the surrounding cities of Arlington, Burlington, Newton, Lexington and more. Read more