About RCN  

New York City 

Read up about the neighborhoods we provide service to, our local office addresses, our involvement in the community and where you can pay your bill.

Where We Are


In New York City, RCN’s network extends to the Upper West, Upper East, Lower West and Lower East sides of Manhattan and most of Queens including Long Island City (LIC), Astoria, Elmhurst, East Elmhurst, Flushing, Middle Village, Sunnyside, Woodside, Fresh Meadows, Forest Hills, Corona, Jackson Heights, Rego Park, Richmond Hills, Far Rockaway and Kew Gardens. Service is also available in select neighborhoods in Brooklyn (Trump Village) and the Bronx.

Offices & Payment Centers


All payments accepted. Remote, Converter box, and Modem exchanges permitted. Please be sure to view our Equipment Return Policy before visiting any of our facilities.

RCN - Manhattan
28 W 23rd Street, 11th Floor
New York, NY 10010   See map

Monday through Friday from 8:00 a.m. to 6:00 p.m.
Closed on weekends

RCN - Queens
33-16 Woodside Ave
Long Island City, NY 11101   See map

Monday through Friday from 9:00 a.m. to 1:00 p.m., 2:00 p.m. to 5:00 p.m.
Closed on weekends

Community Connections


RCN connects to more than homes and offices. In many ways, RCN connects to local communities. RCN New York City sponsors Summer Streets, a three-day event in which the streets of New York are opened up for walking, biking and other kinds of earth-friendly recreation.

RCN also sponsors the Manhattan Island Foundation’s New York City Swim Series, a 10-event tradition drawing swimmers from around the world. The series helps promote efforts to keep New York’s waterways clean.

Speaking of athletics, RCN is a proud sponsor of the Brooklyn Cyclones, the Class A minor league affiliate of the New York Mets.

Paying Your RCN Bill

Good news – you can choose to pay your bill online. It's quick, convenient and secure.

Pay your bill online

Or you can mail your payment to the following location:

RCN Corporation
PO Box 747089
Pittsburgh, PA 15274-7089

For more help regarding your account or bill, please call 877.RCN.BILL.